Director, Jobber
Product Partnerships
+ Stock options
Job tracking & customer management
Open for applications
Job tracking & customer management
501-1000 employees
Open for applications
+ Stock options
501-1000 employees
Company mission
To help small business owners move more efficiently, survive changes in the economy, support their families and communities, and WIN at creating something on their own.
Role
Who you are
- The successful candidate will need to have strong relationships and product partnership experience leading strategy, recruitment and acquisition of partners in various SaaS verticals
- They’ll need to display strong commercial acumen and in-depth product knowledge in order to launch high value deals with companies of varying sizes and capabilities
- This position will require travel to conferences and partner sites. This role also requires a highly goal-oriented individual with experience managing and growing product partnerships
- Bachelor’s degree or equivalent experience in a relevant field
- Strategic thinker and leader with extensive experience in Partnerships business development or account management, with emphasis on product partnerships with technology companies
- Proven experience in people management
- Successful track record of developing, structuring, negotiating and closing large-scale, complex business agreements and transactions with enterprise companies
- Has excellent written and verbal communication skills. This individual must be capable of leading presentations, and large group meetings with external partners and Jobber internal teams
- Thinks and acts with a “win-win” attitude
What the job involves
- The Jobber Product Partnerships team works with businesses from industry-leading tech companies to developers to build rich product experiences for our mutual users
- We are responsible for establishing and managing strategic relationships with our largest partners as well as managing smaller app partners
- Reporting to the SVP of Partnerships, the Director, Product Partnerships will lead our growing Product Partnerships team
- This is a player and coach leadership position where you will deliver exceptional value to Jobber through new strategic partnerships while hiring, coaching and mentoring the product partnerships BD and Partner Success teams to drive value for our home service professionals through integrations
- You will lead a team of highly motivated partner managers looking to you to ensure they are providing a best-in-class experience for our partners
- Your team will also oversee the day-to-day management of our existing technology partners like Quickbooks, Mailchimp, Docusign and more to jointly develop go-to-market plans, support joint product roadmap development, and establish senior level relationships with partner stakeholders to drive growth and retention of our technology partners
- This role will be expected to build and cultivate commercially viable product strategies, and relationships, that drive significant value for Jobber customers
- This role requires a self-starter with a passion for delivering results, and strong skills in business development, strategy, marketing, and analytics
- You will collaborate with product, engineering, sales & success, and marketing teams to understand our customer's needs and present win-win scenarios for Jobber’s customer base and our partners
- This position will require travel to conferences and partner sites. This role also requires a highly goal-oriented individual with experience managing and growing product partnerships
- Develop and execute the product partnerships strategic plan
- Recruit, manage and coach the Product Partnerships team
- Draw upon deep understanding of complex market dynamics to identify, evaluate, negotiate, close and launch new technology partnership opportunities that align with the overall product and business strategy
- Maintain a pipeline of partnership opportunities that drive reach, product value and commercial opportunities for Jobber and our partners
- Work collaboratively across product, marketing, engineering and support to plan, build, and launch quality, on-time technology partnerships while maximizing the adoption of integrations through enablement materials, co-marketing, co-sell motions, etc
- Develop compelling business value propositions that encourage partners to adopt and invest in advocating building and marketing integrations with Jobber
- Structure appropriate partner models/contracts to achieve mutually beneficial business results and drive execution of related partnership agreements
- Demonstrate a clear understanding of a partner’s value drivers, product capabilities, economics & business models, and how they align with Jobber’s strategy, product and goals
- Ensure partner compliance with their agreements and manage escalations
- Lead complex contract negotiations for contracts that maximize the value for Jobber
- Utilize reporting and analytics, partner portfolio health and data modeling to create business cases and action plans that identify and detail partner opportunities
- Identify potential product gaps that partners could help fill - conduct buy, build, or partner analysis
- Quickly build expertise in the Jobber product offering, including our strengths and weaknesses and available APIs
- Work alongside our Sr. Manager, Partner Success to strategically align on customer & product goals, and SP success measurements
Our take
For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.
Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 200,000 professionals.
What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2023
$100m
SERIES D
Jan 2021
$60m
GROWTH EQUITY VC
Total funding: $185.8m
Company benefits
- Health, dental, vision, and paramedical for both mind and body, life and travel insurance, and an employee assistance program.
- Health spending and wellness accounts to help with expenses not covered by traditional benefits.
- Equity and RRSP matching of up to 3% of your annual salary.
- Your birthday off!
- Parental leave—complete with top-ups for up to 8 weeks.
- Monthly snack box program with plenty of options for that afternoon pick-me-up.
- Bi-weekly all company stand-ups, quarterly hackathons and town halls, and yearly all-hands professional development sessions.
- Continuous 1:1’s and honest feedback.
- A team of humble and supportive group of Jobberinos who give a sh*t about the work they’re doing.
- Opportunity to have a 1:1 session with one of our Development Coaches, take advantage of our in-house suite of learning opportunities, and build out your personal development plans.
- Hybrid work model.
- Work in either our Edmonton or Toronto office, remotely from anywhere in Canada or the US, or a combination of both.
- Monthly home office allowance and a one-time stipend to help equip your home office.
Company HQ
Downtown, Edmonton, AB
Articles
Leadership
Sam Pillar
(CEO)Former Freelance Software Developer. Previously a Business Analyst and Management Consultant at CGI.
Forrest Zeisler
(CTO)Experienced Developer, with a degree in Engineering from the University of Alberta.
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