Tax Director, Enghouse Interactive
CA$175-200k
+ Bonus
More information about location
3 days a week in office (Markham, Toronto)
Customer engagement management software
Job no longer available
Customer engagement management software
21-100 employees
Job no longer available
CA$175-200k
+ Bonus
More information about location
3 days a week in office (Markham, Toronto)
21-100 employees
Company mission
To solve real-world customer challenges
Role
Who you are
- This role requires a strategic and creative thinker with a working knowledge of global tax laws and the ability to manage complex tax issues across multiple jurisdictions
- Bachelor’s degree in accounting, Finance, or a related field; CPA or equivalent certification required
- Minimum 10+ years of experience in corporate tax or a related role, with at least 5+ years in a leadership role preferably within a global or technology-driven organization
- Completion of Parts 1,2 and 3 of the In-Depth Tax Course
- Working knowledge of international tax laws and regulations
- Strong knowledge of Canadian FAPI and Surplus calculations is a must
- Proven experience in managing tax compliance for a multinational company
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills and ability to work cross functionally
- Ability to work effectively in a fast-paced, dynamic environment
- Proficiency in tax software and Microsoft Office Suite
- Legally eligible to work in the country with sponsorship
What the job involves
- Reporting to the Vice President Finance and Corporate Secretary
- The Director of Tax will be responsible for overseeing all tax-related activities for the company, ensuring compliance with international, federal, state, and local tax regulations
- Develop and implement global tax strategies to optimize the company’s tax and cash position
- Ensure compliance with all international, federal, provincial, state, and local tax laws, filing deadlines, and regulations
- Oversee and have direct involvement in preparation of Canadian tax returns, working papers, and review of foreign tax returns prepared by third party preparers
- Oversee FAPI Analysis and Surplus calculations on entities as required
- Review of transfer pricing policies and transfer pricing reporting
- Prepare quarterly and annual tax provisions to support the Company’s external financial statements including drafting of all related tax disclosures and tax presentation
- Manage installment calculations for the Company’s global operations balancing cash flow with minimizing attraction of installment interest charges and penalties
- Look for opportunities to standardize, streamline and implement improvements to the tax return and provision processes
- Manage tax audits and disputes with tax authorities
- Provide guidance on tax implications of business decisions, including mergers and acquisitions, restructurings, and other strategic initiatives
- Collaborate with finance, legal, and other departments to ensure alignment on tax matters
- Monitor changes in tax legislation and assess their impact on the company
- Lead and mentor the tax team, fostering a culture of continuous improvement and professional development
Application process
- We appreciate the enthusiasm of all applicants, and while we thank you for your interest, only those selected for an interview will be contacted
Our take
Communicating with customers to solve problems is essential to the customer retention of a company, but telecommunication teams struggle to keep up with the massive volume of requests received on different platforms. Whilst automation technology is used by many telecommunication services to automate common scenarios, such solutions are often frustrating to use due to rudimental voice recognition and have an overall lack of flexibility.
Enghouse Interactive provides customer support and engagement management software, allowing businesses to deliver efficient multi-channel customer service systems that leverage automation to reduce bottlenecks. The company's solutions include AI chatbots and multi-channel video chat tools, in addition to a platform for gathering customer experience data to facilitate the personalisation of every conversation.
Whilst many companies are already leveraging automation and personalisation throughout customer experiences, Enghouse Interactive has recognised that succeeding in this depends on covering all communication platforms. Through its multi-channel approach, personalisation tools, and AI-driven automation solutions, the company aims to help its clients support every customer throughout their entire customer journey with flexibility, without having overworked telecommunication teams.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Apr 2012
$8.1m
LATE VC
Aug 2005
$2m
SERIES C
Total funding: $12.4m
Company HQ
Notre-Dame-des-Champs, Paris, France
Leadership
Stephen J Sadler
(CEO & Chairman)Previously CEO of Geac and VIP CIS of Loblaw Companies Limited.
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