Paralegal, TrueAccord

Legal & Compliance

$66.5-84.9k

GSuite
Mid and Senior level
Remote in US
TrueAccord

Digital debt collection platform

Be an early applicant

TrueAccord

Digital debt collection platform

101-200 employees

B2CMortgagesMachine LearningFinancial Services

Be an early applicant

$66.5-84.9k

GSuite
Mid and Senior level
Remote in US

101-200 employees

B2CMortgagesMachine LearningFinancial Services

Company mission

To reinvent the debt collections space by delivering great consumer experiences that empower consumers to regain control of their financial health and help them to better manage their financial future.

Role

Who you are

  • Experience: 4+ years of combined compliance and legal functions. While experience in a debt collection agency or other financial institution is preferred, we are particularly interested with someone who aligns with our ethos and shows up each day with an intellectual curiosity and a passion for continuous improvement and process optimization
  • Education: Paralegal certificate or 3+ years of paralegal experience either as an in-house paralegal or law firm litigation paralegal
  • Ethical Integrity: Demonstrated commitment to high ethical standards and professional integrity
  • Agility & Adaptability: Ability to thrive in a fast-paced environment and quickly adapt to new technologies and procedures
  • Problem-Solving Skills: Strong analytical mindset with the ability to make sound decisions under pressure
  • Attention to Detail: Meticulous focus on delivering high-quality, error-free work
  • Communication Excellence: Outstanding written and verbal communication skills
  • Organizational Mastery: Proven ability to handle multiple projects and meet critical deadlines

Desirable

  • Notary Public Commission (or willingness to obtain one)
  • Strong proficiency in Mac systems and Google Suite (G Suite)

What the job involves

  • As a Paralegal, Legal & Compliance II, you'll play a critical role in supporting our dynamic team as we continue on our company's growth trajectory. If you're a proactive problem-solver with a solutions-focused mindset, we want you on our team
  • Proactively monitor and optimize processes to align with evolving federal, state, and local regulations
  • Manage incoming litigation and demand letters, investigate allegations, communicate with opposing counsel, and support legal strategies
  • Lead planning, documentation gathering, and validation of remediation actions to ensure regulatory adherence
  • Oversee revisions and distribution of policies and procedures, collaborating with cross-functional teams to maintain compliance standards
  • Support the tracking and organization of client contracts, NDAs, and agreements to ensure seamless operations
  • Manage regulatory audits and investigations, ensuring timely and accurate submission of required materials
  • Maintain company-wide compliance with licensing and bonding requirements across all 50 states
  • Work closely with leadership to implement changes and develop compliant business processes
  • Investigate and respond to regulatory complaints
  • Take ownership to proactively identify areas for improvement and contribute to the ongoing success of the legal and compliance function

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Insights

Company

Company benefits

  • Everything you need to work remotely
  • Unlimited PTO
  • Medical/dental/vision insurance
  • 401k through Charles Schwab with employer contribution matches
  • Flexible Spending Account & Limited FSA
  • Short + long term disability, company paid life insurance
  • Family-friendly maternity and paternity leave
  • Employee assistance program (EAP) via Claremont
  • Wellness Coach for you and 5 family members
  • PerkSpot discount program
  • Paid time off to do volunteer work in your community

Funding (last 2 of 5 rounds)

Jun 2022

$49.1m

LATE VC

Apr 2020

$36.4m

LATE VC

Total funding: $120m

Our take

Consumer debt, and that from credit cards and personal loans, is at an all-time high. Meanwhile, the manner in which debt is collected continues to get more aggressive. TrueAccord is hoping to help combat this by taking a markedly softer approach to the debt collection market.

The company's approach is to collect debt not with brute force but instead with consumer-friendly software technology. This software provides customers with the ability to adjust repayment plans online, change the amount they pay week by week and gain the ability to cancel a payment with no added fees.

This provides debtors with a more personalised way to manage their debt, which has the added affect of enabling more debt to be successfully collected. Through this approach, TrueAccord has the opportunity to fundamentally change debt collection - a fact which has earned it multiple partnerships and plenty of investment.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle