Senior User Experience Researcher, HashiCorp
$147.1-207.6k
Salary is applicable to candidates based in CA, NY, WA, CO, MD, IL and MN only and may vary by other locations
Cloud-computing infrastructure provider
Open for applications
Cloud-computing infrastructure provider
1001+ employees
Open for applications
$147.1-207.6k
Salary is applicable to candidates based in CA, NY, WA, CO, MD, IL and MN only and may vary by other locations
1001+ employees
Company mission
To help organizations to operate infrastructure in the cloud because it believes that infrastructure enables innovation.
Role
Who you are
- You are a mid-level to senior UX researcher with at least 3 + years of professional experience conducting research in enterprise software
- Knowledge of quantitative research methods (e.g., sampling design, benchmarking, AB testing, metrics and analytics) and qualitative research methods (e.g., interviewing, surveys, ethnography, co-design, concept-testing, heuristic evaluations, etc.)
- Strong organizational skills and keen attention to detail
- Experience conducting all aspects of user research operations, including screening and recruiting participants; scheduling; data collection; and analysis and organization of that data
- You enjoy working collaboratively with a distributed remote team
- You value feedback, and seeking ways to learn and grow as a researcher
- You are comfortable working on large scale projects
- You’ve reviewed our principles and they resonate with your professional values
- You have familiarity or are willing to learn the key workflows involved in HashiCorp products (Terraform, Packer, Vagrant, Waypoint, Nomad, Vault, Boundary, Consul)
What the job involves
- We're building a team, and will be hiring for multiple positions at different levels
- As a Sr. Researcher, joining our newly forming Research team within Product Design, you will focus on developing and helping our teams develop an understanding of our users’ needs and behaviors to drive evidence-based decision-making
- You will drive alignment and collaboration around the questions the organization is asking, the decisions that teams need to make and help identify what evidence and insights we need to gather or synthesize to help inform those decisions
- The outcome of your work will be strong collaborations and trusted partnerships through which we can collectively build a clearer understanding of target users, their contexts, goals, tasks and needs as well as the surrounding ecosystems
- Be a passionate researcher who thrives in uncertainty and ambiguity
- Work closely with product teams to identify meaningful research questions and choose methodologies that will most effectively answer them
- Generate insights and deliver compelling presentations of your findings that shape how product teams think about medium and long-term product strategy
- Conduct research using a wide variety of methods, and interpret analysis through the lens of UX, HCI, and social science
- Partner with designers, other UX researchers, product managers, engineers, and other technical roles to conduct and share research in a dynamic and rapidly changing environment
Application process
- The below serves as a basic outline; we may choose to add or remove steps based on the information that we gather during the process
- Introductory Call with someone from our recruiting team
- First Interview with a Design Manager
- Portfolio Review with a panel of Designers, PMs and Engineers
- Interview Loop with additional team members that touch on the following:
- Communication and Collaboration
- Process & Design Thinking
- IC Leadership (Sr. II+ only)
- If applicable, a final conversation with the Design Manager for the team you would be joining
Our take
HashiCorp's software streamlines cloud operations for companies' teams, offering open-source solutions to facilitate cloud migration and utilization. Additionally, the company provides commercial versions of its tools, catering to businesses that prefer managed services.
With a pay-per-hour pricing model and adaptable products, HashiCorp enables companies to construct infrastructure spanning legacy systems, private clouds, and multiple cloud providers. its flagship product, Terraform, allows developers to create consistent rules, enhancing operational efficiency and reducing costs.
In a landscape increasingly reliant on AI and automation, HashiCorp simplifies the intricate architecture of data center management, ensuring a rising demand for its services. The company remains committed to enhancing its platform with new features and improving operational efficiency to fuel continued growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2020
$175m
SERIES E
Nov 2018
$100m
SERIES D
Total funding: $349m
Company benefits
- Medical, dental & vision
- Life & disability insurance
- Flexible spending account (FSA)
- Vacation and Other Leaves
- 401(k)
- Family Expansion Benefit
- Maternity and Parental Leave
- Expanded Mental Health Support
Company HQ
The East Cut, San Francisco, CA
Leadership
Mitchell Hashimoto
(Co-Founder)Has worked as CEO and CTO of the company. Was previously Operations Engineer at Kiip, and a Developer at CitrusByte.
Armon Dadgar
(Co-Founder & CTO)Former Software Engineer at Kiip. Worked as a Software Development Intern at Amazon.
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