Enterprise Customer Success Manager, Datasnipper
$150-170k
OTE
+Equity (Stock participation plan); +Bonus
More information about location
3 days a week in office
Intelligent audit platform
Open for applications
Intelligent audit platform
201-500 employees
Open for applications
$150-170k
OTE
+Equity (Stock participation plan); +Bonus
More information about location
3 days a week in office
201-500 employees
Company mission
To deliver intelligent automation with effortless data validation.
Role
Who you are
- If you care about delivering happiness to customers, we would love to talk to you!
- 5-7 years in a client facing role. Familiar with the dynamics and customer journey in B2B enterprise software
- Familiar with the dynamics and customer journey in B2B enterprise software
- Proactive mindset, ability to self-start, driven to succeed and achieve business outcomes
- Excellent project and time management skills
- Excellent verbal and written communication skills, including the ability to present to executives and key decision-makers
- An outgoing personality with a positive attitude
- Strong affinity with the software industry
What the job involves
- We are looking for an ambitious and experienced Enterprise Customer Success Manager
- In this role, you are part of a fast-growing Customer Success team and build strong relationships with our key enterprise accounts
- You take responsibility for the Customer Success strategy and the continuous growth of our existing customer portfolio
- Your efforts will drive customer satisfaction and happiness
- Being the strategic partner and account manager for our key enterprise customers
- Building on existing customer relationships, by structuring mutually beneficial commercial partnerships
- Identifying and influencing decision-makers and key stakeholders of some of the largest audit firms in the world
- Work closely together with our Innovation Services team to develop the Customer Success strategy and to drive customer engagement at our clients
- Creating and optimizing Customer Success management processes
Our take
With data having become a commodity in and of itself, infrastructure must be enforced so as to validate and contextualize it. Datasnipper does just that with its automated data validation platform for auditors.
Repetitive manual work in auditing means decreased efficiency and slower results. Auditors must reconcile data by cross-referencing it with that of older systems, verifying this data with documentation such as invoices, bank statements and previous contracts. Datasnipper’s platform uses intelligent automation that translates these documents directly into Excel spreadsheets, helping auditors make informed decisions at a faster rate.
Initially launched from Bootstrap, Datasnipper has successfully raised to Series B and has had a strong 2024. It doubled its revenue and customer base and reached Unicorn Status, indicating the auditing industry’s embrace of AI as a tool.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (1 round)
Feb 2024
$100m
SERIES B
Total funding: $100m
Company values
- We Empower Audit and Finance teams - We make every Audit and Finance professional in the world more successful and impactful. That’s what we do; we see them as our main source of inspiration, in everything we do
- We Rise to the Challenge - We love a healthy dose of ambition. Driven as we are, we truly get things done. We don’t shy away from a challenge, we look it in the eye
- We Adventure Together - Combining "Gezellig" with impressive performance is at the heart of DataSnipper's culture. We sacrifice our personal goals to achieve our common goals
- We Keep Things Simple - We focus on what truly matters. Relentlessly removing what’s not essential. Strongly combined with pragmatism to make real impact
Company HQ
Nieuwendammerham, Amsterdam, Netherlands
Articles
Leadership
Kai Bakker
(Co-Founder)Previously a Software Engineer at KAS BANK and ixly as well as a Freelance Web Developer.
Maarten Alblas
(Co-Founder)Previously Software Engineer at Xomnia.
Jonas Ruyter
(Co-Founder)Previously a Senior Account Manager at Benify and an Account Manager at Sixt Rent a Car. They also worked in Marketing and Communication at IBM and was an Interaction Designer at ILUMY.
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