Partnerships Manager, Dojo
Barcelona
We empower businesses to thrive in the experience economy.
Be an early applicant
We empower businesses to thrive in the experience economy.
1001+ employees
Be an early applicant
1001+ employees
Company mission
To empower businesses to thrive in the Experience Economy, by creating the tools and technology that turn transactions into meaningful relationships.
Role
Who you are
- 5+ years strategic account and/or payments partner management experience (preferably within the payments industry in Spain + Europe)
- Fluent Spanish + English verbal and written communication skills
- Well-developed commercial acumen
- Self-motivation and ability to work on own initiative as well as part of a team
- Ability to influence business decisions + manage negotiations
- Ability to adapt your approach to various audiences, from c-level executives to support staff
- Thrive as part of a target-driven, high-performance, high-expectations team
- Ability to work in a fast-paced, multi-task environment
- Excellent time-management skills with the ability to meet deadlines
- Proven ability of critical thinking, using logic and reason
- Demonstrated proactive troubleshooting, listening and problem solving skills
What the job involves
- We have an opportunity for an ambitious and commercially minded Partnership team in driving our international expansion to Spain
- You will be integral to the fastest growing part of our business in a key role focused on developing and growing revenue-generating partnerships
- Nurture and develop relationships with new channel + software partners in Spain
- Manage the onboarding, sales, contract and development process for new tech/ channel partners
- Create rapport with key decision makers and influencers across all levels of your assigned partners, including executive, sales, operations, and support staff
- Manage and Influence partners to adopt best practice to maximise customer adoption of Dojo products and services
- Complete regular business reviews with partners to set goals, identify actions and track progress towards mutually agreed objectives
- Design and execute Joint Business Plans for key partners in your portfolio
- Forecast and reports on partner performance (including applications and campaign results) on a monthly basis
- Train partner sales staff to develop an effective approach to lead generation, using feedback from the sales team to identify opportunities for improvement
- Innovate to maximise partner lead volume, conversion, and revenue generation
- Collaborate with Partner Support to deliver consistent and reliable operational support for partners
- Develop and maintain a thorough understanding of Dojo products and services as they evolve, while ensuring partners also stay up-to-date
- Contribute creative and innovative ideas for driving partnership growth and business improvement
- Ensure partners understand processes and systems
- Act as the interface between partners and Dojo commercial teams in Italy
Our take
Dojo has been around for over ten years, after starting in 2009. In that time they have very much established themselves as a go-to partner for small businesses using card payments, allowing them to take control over the end-to-end payments process.
Their customer first strategy has made them a market leader, meaning they are handling more than £20bn in transactions each year. Since launching Dojo has grown to team of more than 950 and they have opened offices throughout the UK. The company has become profitable, and in the year ahead are looking to grow the team further and expand internationally, including in Ireland, Spain, France, and Italy.
The payments platform sector has become increasingly competitive as more and more entries to the market are trying to find niche spaces to play in. However, Dojo have not only established a foothold but have managed to grow their small business clientele over the years. They have set themselves apart with their customer-first approach, building their product specifically to address the needs of customers and continuing to keep customers at the centre of every decision.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
41% female employees
21% employee growth in 12 months
Company
Employee endorsements
Supportive management
"Management goes to great lengths to make sure we have what we need to succeed - training, projects which support personal growth, informal sessions,..."
Company benefits
- Private medical, dental, and life assurance
- 6 months paid maternity leave and 10 weeks paid paternity (baby bonding) leave
- Employee assistance programme, mental health champions, and our mental health support platform, Spill.
- Peppy, a specialist health app that provides support for your health, including menopause, fertility, women’s health, and men’s health
- GymFlex and Fitness classes
- 25 days holiday, and we'll increase this one day for each year you're at Dojo
- Holiday trading, up to 5 days per year
- Birthday Leave
- 4 weeks fully paid sabbatical after 4 years of continuous service
- Women in Leadership Mentorship Programme
- Learning & Development opportunities with Career Pathways
- Cycle to Work Scheme
- Electric car leasing
- Charitable giving
- Dojo socials
- Dog friendly offices
Company values
- Customer Obsessed - We focus on the details to help customers thrive
- Curious - We have an insatiable to desire to learn and innovate
- Relentless - We persevere even when it’s easier not to
Company HQ
Paddington, London, UK
Articles
Leadership
Jan Farrarons
(Co-founder)Was a Director of Global Payments inc before founding JudoPay, Capital on tap and Paymentsense
George Karibian
(Co-founder)Serial entrepreneur. Also founded Euroffice, XLN Telecom, Capital on Tap and Judo Payments
Diversity, Equity & Inclusion at Dojo
- Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.
- Our employee-led communities, including The Black Experience, Women at Dojo, and Pride at Dojo, exist as safe spaces of respect and privacy led and driven by individuals rather than the People Team. Anyone can set one up.
- We partner with ColorInTech & Black Tech Fest to ensure wide access to talent.
- Learn more about Diversity, Equity, and Inclusion at Dojo at https://www.dojo.careers/our-culture/diversity-equity-inclusion/
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