Lead Product Manager, Sage

• Core PM skillset: 8-12+ years of PM experience launching high quality products; has experience crafting multi-year strategies to win the market; can execute on launches, go-to-market strategy, monetization projects, etc
• Experience with vision and 0 to 1: Can incorporate user and market research, new advances in technology, and relevant policy / regulatory information into a compelling story and vision. Extreme sense of ownership and scrappy with limited resources
• Cross-functional: Experience working across other product teams and commercial teams
• Leadership experience: Has demonstrated ability to build and manage a high-performing team. Has experience designing organizations that produce maximized results

Desirable

• Our Care Platform and Operations products are at the core of what Sage does and ultimately allow us to scale as a business
• These products include our foundational capabilities in our Care App (SSO, roles/permissions, notifications), tablestakes features in our Care App (messaging, location tracking), and features in our internal hardware management platform that enable seamless go-lives and support
• This Product leader is responsible for the product strategy that determines which foundational capabilities to offer in our Care App to win the market
• This role will need to have strong user empathy and expertly uncover end user needs of caregivers, Sage operations employees, and community managers
• In parallel, this role will need to have a GM-mindset, interpreting enterprise client executive needs and bringing solutions to market with the right pricing and positioning (in partnership with Product Marketing) to optimize Sage business value
• Own the strategy for our core product to win the market: Wearing a PM and GM hat, devise the strategy for our care platform that maximizes customer and Sage business value
• Conduct user and market research to understand customer needs
• Identify critical levers to win the market and draft a product strategy to win
• Establish key metrics tied to overall business outcomes to measure success
• Build and coach a team of high-performing PMs:
• Efficiently hire a high-caliber team of Product Managers
• Create the processes and culture to ensure the team can expertly execute on platform strategy
• Create coaching plans to help Product Managers advance and grow their impact
• Execute on launches as needed: Maintain a player-coach mentality who can jumpstart projects and pinch-hit as needed
• Partner closely with analytics, engineering, design, marketing, sales, and operations teams to unblock development and bring new features and products to market
• Executive communication: Represent the core product, sharing progress and next steps with executives. Ensure alignment with cross-functional stakeholders and leadership
• Craft the long term vision for how Sage Care Platform can provide value in new ways and for new users
• Conduct analyses to size new opportunities and investments
• Partner with Design and other stakeholders to paint a vision that inspires team members and customers