Account Director, Prove
Tier 1
$145-155k
Plus variable commission Plus Bonus Plan (for eligible roles) and Equity Plan
Identity verification platform
Be an early applicant
Identity verification platform
201-500 employees
Be an early applicant
$145-155k
Plus variable commission Plus Bonus Plan (for eligible roles) and Equity Plan
201-500 employees
Company mission
To enable a digital world where every consumer and company can transact with trust.
Role
Who you are
- 6+ years of Account Management
- 6+ years in the Financial Services industry
- Detailed knowledge and experience in the Identity, Fraud and/or Authentication space
- Maintain and grow client relationships at the executive level
- Set up and lead client meetings
- Strong presentation and communication skills
- Promote, maintain and enhance our cultural values of humility, passion, inclusion, and leadership
- Strong passion for learning about our products and markets through in-house and external training
- Experience in high-growth/pre-IPO technology companies
What the job involves
- The client will transition to the Account Director when the customer is considered live and ramped. Account Directors are the primary point of contact for customers once their first use case is live and ramped. They are responsible for understanding customer needs, addressing concerns, and developing strategies to meet those needs. They quarterback the internal team to drive customer value and satisfaction
- Client Relationship Management: Build and maintain strong, long-lasting relationships with clients. Serve as the main point of contact, understanding their needs, and ensuring their expectations are met. Travel to clients for strategic partnerships
- Build and execute strategic plan for each client to increase revenue through existing and new solutions
- Revenue Retention: Primarily responsible for NRR
- Upsell + Cross Sell: Secure net new ACV via upsell and cross sell opportunities
- Renewals: Monitor account renewals and work proactively to secure renewals on time, focus on price increases, added AGV, and up-selling additional products/services at time of renewal
- QBRs: Organizes and hosts onsite QBRs with client executive team to align to customer goals and derive long term partnership plans
- Onboarding: Primary business contact during the implementation period to drive successful prioritization of projects and identify potential roadblocks. Ensure value from original sale is transferred to new contacts during onboarding
- Forecasting & Accuracy: Responsible for forecasting contracted and live revenue
Our take
Prove's identity-proving solutions allow businesses to enable their customers to prove their identities with just a phone. It is used by more than 1,000 global enterprises and 500 financial institutions, across multiple industries.
With more and more activity taking place online and via mobile devices, Prove offers companies speed and security while processing transactions. The identity verification space is buoyant, with many other companies providing services. But despite this competition, Prove has grown to be a leading and award-winning platform.
Prove's phone-centric tokenization and passive cryptographic solutions have had tremendous corporate momentum. The company has been named to Deloitte’s prestigious Technology Fast 500 list several times, and is well set to further its hold on the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Oct 2023
$40m
LATE VC
Jun 2020
$100m
LATE VC
Total funding: $252.1m
Company benefits
- 401k Match
- Parental Leave Policy
- Stock Options
- Health benefits
- Wellbeing reimbursement
- Work From Home Opportunities
- Bonus Scheme
- Generous Vacation Time
Company values
- Humility
- Passion
- Inclusion
- Leadership
Company HQ
NoMad, New York, NY
Articles
Leadership
Rodger Desai
(CEO)Studied at Harvard Business School after working as an Engineer for Exxon Mobil, General Electric, and Accenture, as well as co-founding several venture-backed startups.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 12 more jobs at Prove