Senior Solutions Engineer, Clio
CA$108.8-147k
The expected new hire commission range for this role is $35,900 to $42,200 to $48,500 CAD. The opportunity to earn commissions beyond the stated amounts are possible as commission earnings are uncapped
Legal practice management software
Open for applications
Legal practice management software
1001+ employees
Open for applications
CA$108.8-147k
The expected new hire commission range for this role is $35,900 to $42,200 to $48,500 CAD. The opportunity to earn commissions beyond the stated amounts are possible as commission earnings are uncapped
1001+ employees
Company mission
Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.
Role
Who you are
- 4+ years experience working as a Solutions Engineer (SE) for a SaaS provider
- Creative problem solver with a proven track record of success
- Ambitious, curious mindset to always work to find creative solutions to difficult problems
- Understanding of public sector procurement processes, compliance requirements (e.g., data residency, security certifications), and budget cycles
- Strong verbal and written communication skills, with the ability to craft clear, compliant, and persuasive technical responses for complex government RFPs and tenders
- Hungry to learn and help team deliver on ambitious goals in supporting the sales organization to meet revenue targets
- Comfortable delivering technical sales presentations, product positioning, and objection handling
- Ability to build strong relationships with both internal and external stakeholders
- Strong technical experience and understanding of cloud technologies, including APIs, database migrations and security infrastructure
Desirable
- Have worked in partnership with Government organizations in previous roles
- Have a baseline understanding of legal domain knowledge or government court systems
- Possess understanding of government security standards (e.g., FedRAMP, SOC2, PBMM)
- Demonstrate a keen interest in improving your craft by using AI
What the job involves
- This role is for someone with a positive attitude, growth mindset and a sense of ownership to take projects from ideation to completion
- As an excellent communicator, who is naturally curious and able to explain complex technical solutions to various stakeholders, you will serve as a partner to our Account Executives to help support and close business
- You will be able to support a full sales cycle, beginning at technical scoping and solution architecture in presales all the way through proper handoff to the Customer Success teams
- Our Solution Engineering team is the swiss army knife of our entire sales organization
- With hybrid skill sets, they serve as the technical encyclopedia communicating how the product, platform, channel and competitive landscape operates and solves specific problems while articulating value to the customer
- Lead the technical response to government RFPs, RFIs, and tenders using RFP automation software, ensuring strict adherence to procurement requirements and deadlines
- Provide business and technical sales support for assigned public sector opportunities
- Serve as the senior technical lead and owner of technical deal strategy
- Collaborate closely with Sales to clearly communicate product capabilities, industry best practices, and government compliance standards
- Work with Sales to identify and uncover customer business goals, needs, and pains—and how Clio will accommodate them
- Perform the technical “sell” of the solution, provide proof points of the technology and connect this back to value and the business benefits
- Prove the technical feasibility of Clio’s solutions to highly technical and developer audiences
- Own responsibilities for designing, building and maintaining Clio demo systems, strategies, and resources
- Enable Sales to deliver targeted, persona-based, business-value driven presentations
- Stay on top of industry news, technology products, platforms and partners to ensure you and your team provide and maintain a deep industry and ecosystem expertise
- Partner closely with our customer success and implementation teams to ensure continuity of an amazing customer experience—for life
- Provide Proof-of-Concept (POC) environments and advise on workflow and implementation approaches to assess the feasibility of solutions
Our take
Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.
Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.
Clio has raised a large amount of investment capital and benefited from the COVID-era move to cloud technologies. Most recently, it raised a 2024 Series F round, which saw the company attain a valuation exceeding $3 billion. This funding is being used to accelerate AI development and to allow existing investors and employees to cash out their shares.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Company equity
- $500 contribution when you become a parent and/or guardian
- 4-week minimum vacation
- Work from home when you need to (role-specific)
- Parental leave options for moms and dads
- Customizable extended health benefits (including $2000 per year to spend on counseling)
- Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
- RRSP-matching
Company HQ
Burnaby, BC
Leadership
Jack Newton
(Founder & CEO)Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.
Rian Gauvreau
(Board Member)Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.
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