Community Manager, Ataccama
+ Long-Term Incentive Program
AI-driven data platform for enterprises
Posted today
AI-driven data platform for enterprises
201-500 employees
Posted today
+ Long-Term Incentive Program
201-500 employees
Company mission
To enable business and data teams to innovate with unprecedented speed while automatically maintaining the security and governance of their data.
Role
Who you are
- Expertise in community strategy and execution in a B2B SaaS environment, with 4-6 years of experience in community management
- Proven ability to design and implement long-term strategic community growth plans
- Strong leadership, facilitation, and relationship-building skills to nurture key community advocates and partners
- Experience leading and executing community engagement campaigns, events, and strategic initiatives
- Data-driven mindset with the ability to track, analyze, and optimize community performance metrics
- Excellent content development and storytelling skills to drive engagement
- Strong communication and collaboration skills to work cross-functionally across teams
- Knowledge of community management platforms, engagement tools, and analytics dashboards
- Experience launching and managing ambassador and influencer programs
- Strong understanding of SEO, social media engagement, and content distribution strategies to drive organic growth
- Familiarity with customer lifecycle marketing and integrating community engagement into retention and upsell strategies
What the job involves
- We’re looking for a highly motivated, strategic, and hands-on Community Manager to build, scale, and elevate Ataccama’s community function as an integral part of the marketing team
- In this role, you’ll lead the development and execution of our community engagement strategy to drive meaningful conversations, foster strong relationships, and deliver programs that accelerate user adoption, loyalty, and advocacy
- You’ll act as the key bridge between community members and marketing, product, and customer success teams to ensure an exceptional, value-driven experience for all users
- Strategic Community Growth & Leadership:
- Design, implement, and execute a long-term strategic plan for Ataccama’s community growth, engagement, and retention
- Lead initiatives to scale the community, focusing on value-driven interactions and member advocacy
- Ensure Ataccama’s community remains an industry leader by fostering high engagement and deep knowledge-sharing opportunities
- Develop frameworks for community governance, including moderation policies and user-generated content strategies
- Community Engagement & Advocacy:
- Monitor and respond to community questions daily, ensuring response times do not exceed 48 hours
- Regularly share product updates, feature releases, and company announcements to keep the community informed and engaged
- Build and strengthen strategic relationships with highly engaged community members, thought leaders, and advocates (champions)
- Facilitate and lead key community events, roundtables, and interactive discussions to strengthen connections among members
- Create programs that reward and encourage power users to share best practices and feedback
- Develop ambassador and influencer programs to amplify Ataccama’s community reach
- Content & Program Development:
- Create and execute the development of high-value educational content, including webinars, blogs, and newsletters
- Collaborate with internal teams to provide resources that support user success and increase platform adoption
- Implement data-driven insights to enhance community programs and ensure continuous improvement
- Drive user-generated content initiatives, enabling community members to share their expertise and experiences
- Cross-Functional Collaboration:
- Work closely with marketing, product, and customer success teams to ensure the community contributes to Ataccama’s broader business goals
- Advocate for community needs and insights within internal teams to drive product innovation and improvement
- Align community engagement initiatives with company-wide objectives to foster business growth
- Partner with sales and customer success teams to turn engaged community members into brand evangelists and advocates
- Analytics & Performance Measurement:
- Define and track key community engagement metrics to measure impact and growth
- Use analytics to refine and optimize engagement strategies based on data-driven insights
- Present regular reports on community performance, successes, and areas for improvement
- Implement A/B testing and experiment-driven community initiatives to continuously improve engagement and participation
- Technology & Platform Optimization:
- Identify and implement best-in-class community engagement tools and platforms
- Work with engineering and IT teams to enhance the community platform experience
- Leverage AI and automation to scale community engagement efforts efficiently
Our take
Business data is invaluable in the process of optimizing the operations of a large enterprise, but managing the data can be a convoluted process. Data managers must source, organize, and take actionable insights from CRM data, financial information, and analytics, all whilst ensuring that the data is appropriately classified to maintain compliance.
Ataccama provides an all-in-one data management platform for enterprises, leveraging AI to automate the processes of data classification, QA, accessibility, and compliance. The platform is designed to work modularly to suit different data stacks and is suitable for cloud, on-prem, and hybrid hardware stacks.
Whilst the company certainly faces competition from other enterprise data management platforms, Ataccama has taken a unique angle by ensuring that its cutting-edge solutions are adaptable for any data and hardware stack. Through this hybrid approach, the company aims to bring the benefits of AI-driven data management and compliance, without the client having to adjust their operations. The company has considerable growth potential as it further invests in product optimization and expanding integrations.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (2 rounds)
Jun 2022
$150m
GROWTH EQUITY VC
Jan 2010
$2m
SEED
Total funding: $152m
Company benefits
- 5 sick days, 2 personal days for each calendar year in addition to your vacation days.
- Flexible working hours & hybrid work setup
- Employee Stock Options Program
- "Bring Your Friend" referral program reward when a new teammate you recommend finishes their probation period
- Annual package for mental health support
- Corporate discounts on travel, fitness, attractions, and shopping
- Health, vision, and dental benefits
- Conference tickets to the best industry events of the year
- Online courses & company access to Udemy to hone your skills
- Company laptop (Dell, MacBook)
- Monitor, mouse, headphones for your home office
- Company mobile phone
- Receive gifts including the latest Ataccama merchandise, T-shirts, limited edition hoodies, and more surprises!
- Join events like our themed New Year’s parties and summer all-staffs. Though mostly online for now, we’re excited to meet in person when it’s safe!
- Fuel up! Our kitchens are stocked with fresh fruit and juice, teas, and the best coffee in town
Company HQ
Yonge-Bay Corridor, Toronto, ON
Leadership
Michal Klaus
(Strategic Board Advisor & Co-Founder)Experience as Managing Director of Integia. Was also Director of Master Data Management Competency Center of Adastra.
Jan Cervinka
(Co-Founder)Experience as CEO of Speedware Czech from 1994 to 1999. CEO of Adastra Group.
Jan Mrazek
(Co-Founder)Experience as Senior Manager of Business Intelligence Solutions for BMO Financial Group. Co-founder and President of Adastra Group.
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