Experienced Technical Program Manager, Plaid

• 10-15+ years of experience in technical program management, software engineering, product management, or a related analytical field
• Proven success leading complex, cross-functional programs in fast-moving or emerging technology areas
• Strong technical understanding and ability to work closely with engineering teams on system architecture and data infrastructure
• Exceptional communication and leadership skills, with a track record of influencing across diverse stakeholder groups
• Demonstrated ownership mindset—comfortable navigating ambiguity, driving clarity, and delivering results

Desirable

• The Technical Program Management (TPM) team ensures successful and efficient execution of highly complex and business-critical technical projects, driving innovation and delivering high-quality products and services
• TPMs think strategically, accelerate time to market, manage risks, and drive scale and efficiency, acting as force multipliers within the organization
• This role will work across Engineering, Product, Legal, Compliance, and GTM teams in support of Plaid’s AI strategy
• At Plaid, we believe artificial intelligence (AI) will accelerate our mission of delivering financial freedom for everyone by making our products smarter, and transforming how we build, support, and scale them
• Over the coming years we expect the way our customers discover and build with financial infrastructure to change rapidly
• This is a unique opportunity to help define how AI is adopted at scale in FinTech — responsibly, ethically and transparently
• Drive execution of Plaid’s highest-priority AI initiatives, from internal pilots to AI-powered product features and foundational infrastructure
• Translate broad AI strategy into clear, actionable roadmaps with measurable outcomes
• Build and operate a cross-functional program model that aligns teams on goals, guardrails, and execution rhythms
• Identify and resolve cross-team bottlenecks, risks, and misalignments—bringing structure and clarity to fast-moving, ambiguous spaces
• Partner with Legal, Compliance, and Security to ensure responsible AI development and adherence to internal and external standards
• Stay ahead of trends in the AI ecosystem, surfacing relevant technologies and practices that can accelerate Plaid’s strategy
• Foster knowledge sharing and build repeatable execution patterns to scale AI adoption across the organization