Experienced Technical Program Manager, Plaid
Artificial Intelligence
$194.4-345.6k
1-5 days a week in office
Infrastructure and APIs for FinTech
Be an early applicant
Infrastructure and APIs for FinTech
1001+ employees
Be an early applicant
$194.4-345.6k
1-5 days a week in office
1001+ employees
Company mission
Plaid's mission is to unlock financial freedom for everyone.
Role
Who you are
- 10-15+ years of experience in technical program management, software engineering, product management, or a related analytical field
- Proven success leading complex, cross-functional programs in fast-moving or emerging technology areas
- Strong technical understanding and ability to work closely with engineering teams on system architecture and data infrastructure
- Exceptional communication and leadership skills, with a track record of influencing across diverse stakeholder groups
- Demonstrated ownership mindset—comfortable navigating ambiguity, driving clarity, and delivering results
Desirable
- BS/BA in Computer Science or related technical discipline
- Prior experience with cloud infrastructure, security, testing, reliability, or change management programs
- Familiarity with AI/ML technologies and their application in fintech
- Background in API product systems or data-intensive platforms
What the job involves
- The Technical Program Management (TPM) team ensures successful and efficient execution of highly complex and business-critical technical projects, driving innovation and delivering high-quality products and services
- TPMs think strategically, accelerate time to market, manage risks, and drive scale and efficiency, acting as force multipliers within the organization
- This role will work across Engineering, Product, Legal, Compliance, and GTM teams in support of Plaid’s AI strategy
- At Plaid, we believe artificial intelligence (AI) will accelerate our mission of delivering financial freedom for everyone by making our products smarter, and transforming how we build, support, and scale them
- Over the coming years we expect the way our customers discover and build with financial infrastructure to change rapidly
- This is a unique opportunity to help define how AI is adopted at scale in FinTech — responsibly, ethically and transparently
- Drive execution of Plaid’s highest-priority AI initiatives, from internal pilots to AI-powered product features and foundational infrastructure
- Translate broad AI strategy into clear, actionable roadmaps with measurable outcomes
- Build and operate a cross-functional program model that aligns teams on goals, guardrails, and execution rhythms
- Identify and resolve cross-team bottlenecks, risks, and misalignments—bringing structure and clarity to fast-moving, ambiguous spaces
- Partner with Legal, Compliance, and Security to ensure responsible AI development and adherence to internal and external standards
- Stay ahead of trends in the AI ecosystem, surfacing relevant technologies and practices that can accelerate Plaid’s strategy
- Foster knowledge sharing and build repeatable execution patterns to scale AI adoption across the organization
Our take
Plaid builds infrastructure that allows a consumer to interact with their bank account on the web through a number of third-party applications, like Venmo, Robinhood, Coinbase, Acorns and LendingClub.
Plaid has integrated with 12,000 financial institutions in the US, Canada, the UK and Europe. About a quarter of people living in North America with bank accounts have linked with Plaid through at least one of the hundreds of apps that leverage Plaid’s application program interfaces (APIs). The platform allows companies to create financial services applications without having to hire their own team of engineers to build out a tool that connects apps to its users’ bank accounts.
This is very valuable in a world where there are increasing number of fintechs, so the demand for Plaid's services are only going to grow. Despite its strong position, it has not been immune to the difficult global economic situtation and was forced to restructure at the end of 2022, laying off some of its workforce. However it is still experiencing growth and is well-positioned to weather the current economic uncertainty.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2025
$575m
LATE VC
Apr 2021
$425m
SERIES D
Total funding: $1.3bn
Company benefits
- Monthly wellness stipend (gym on us)
- We offer breakfast, lunch, and dinner to keep you well-fed and healthy (when working from the office)
- From medical, life, dental and pension schemes, we’re here to support your physical, mental, and financial wellbeing
- We want everyone to feel ownership over their work - literally, which is why we offer equity to full-time Plaids
- Every Plaid is in control of their career development with our learning stipends, tools, and trainings
- We give Plaids the freedom and flexibility to choose where they work - whether that is in a Plaid office, at home in any supported location, or a mix of both!
- Two weeks of synchronous, company-wide vacation
- We want to make sure you have time to meet your personal needs with unlimited PTO
Company HQ
SoMa, San Francisco, CA
Leadership
Zach Perret
(CEO)He was a Consultant at Bain and previously a Research Fellow and Trustee at Duke before co-founding Plaid
William Hockey
(Board Director)He was previously an associate at Bain and has since moved on from Plaid to become Co-CEO at Column
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