Senior Account Manager, Transak
Accessibility for decentralised applications
Job no longer available
Accessibility for decentralised applications
101-200 employees
Job no longer available
101-200 employees
Company mission
To drive the transition to a decentralised web by making it as seamless as possible for everyone to access and engage with blockchain technologies.
Role
Who you are
- Experience: 4+ years in account management, business development, or sales, preferably within a global fintech or web3 company
- Communication: Proven ability to present, communicate, and influence effectively across organizational hierarchies
- Cross-Functional Collaboration: Experience working closely with teams across an organization, particularly Business Development
- Detail-Oriented: Exceptional attention to detail, combined with sound organizational and planning skills
- Educational Qualification: BS/BA degree
- Web3 Knowledge & Experience: An inherent interest and knowledge base in the web3 space
- Additional Preferences:
- Proven track record in delivering client-centric solutions
- Strong business acumen, analytical, and strategic thinking abilities
- Experience working with Business Development teams is a plus
What the job involves
- As we continue to expand our presence, we are looking for a seasoned Senior Account Manager to fortify our account management operations and contribute to our rapid growth trajectory
- Strategic Account Management: Manage, support, and nurture relationships with our top-tier partners, ensuring their utmost success and satisfaction
- Advisory Relationship Development: Establish a trusted advisory relationship with partners, understanding their unique needs and providing tailored solutions
- Account Planning: Conduct internal and external account planning workshops, strategizing on effective partner growth and management tactics
- Feedback Mechanism: Implement and regularly revise our Partner Feedback Survey, ensuring it captures vital insights to improve our services
- Data-Driven Insights: Generate monthly insight reports, interpreting data to pinpoint areas of improvement for our partners and enhance their experience
- Cross-Functional Collaboration: Act as the key liaison between partners and our internal teams (Product, Marketing, Engineering), sharing actionable insights and collaborating to enhance the partner experience
- Client Relationship Management: Handle a myriad of client-related tasks, from monthly calls, data requests, product updates to conversion rate analysis, ensuring a seamless experience for our partners
- CRM Management: Ensure our Customer Relationship Management tool is consistently updated with relevant client details, fostering efficient communication and service delivery
Our take
Transak, founded with the mission to streamline the complex process of connecting data and funds to users' blockchain wallets, is on a journey to simplify the future of finance. Presently, this process involves intricate account creation, complex form-filling, document submission, and monetary deposits.
Transak's vision revolves around blockchain wallets becoming a central element in the financial landscape, potentially serving as a universal sign-on gateway. This perspective aligns with the remarkable growth of the global blockchain technology market, projected to witness a staggering compound annual growth rate of 82.4% from 2021 to 2028.
As it looks ahead, Transak is committed to sustaining its rapid expansion, bolstered by 2023 funding. This infusion of capital will be deployed to bolster global coverage and fortify the development of its onboarding solution. In 2024, it released Transak Stream which simplifies the cryptocurrency conversion process. Product releases like this show how Transak is playing a pivotal role in the intersection of decentralised and centralised finance.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-27% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Aug 2025
$16m
LATE VC
May 2023
$20m
SERIES A
Total funding: $39.3m
Company benefits
- Work/life balance: Non-linear workdays are encouraged at Transak. We support our team members to take ownership of their time and schedule in a way that keeps them balanced in life and able to have the impact they want at work
- Team environment: Transak operates on a hybrid work model, with team members across the world. We have a culture of trust and autonomy, with a focus on communication and collaboration
- Career development: At Transak, we believe that learning is a lifelong pursuit. We provide opportunities for our team members to learn and grow, with a focus on personal and professional development
- Health & Wellness Benefits: At transak, your wellbeing is our priority. Enjoy a comprehensive healthcare package, regular wellness programs, mental health support, flexible working hours, and work-from-home options
Company HQ
London, UK
Leadership
Sami Start
(CEO & Co-Founder)Having studied at Imperial, Sami worked as a Developer for Optiver and a Software Engineer at Smarkets, before undergoing two cohorts at Entrepreneur First. They used this opportunity to co-found Transak in February 2019 and serve as CEO.
Yeshu Agarwal
(CTO & Co-Founder)Co-Founded both Hackers Home in 2010 and Hire Boss in 2015, in India. Went onto found Capitally, a personal finance app, in 2016 and then Coinally.io which was acquired by LCX whereby they continued to serve as CTO.
Share this job
View 7 more jobs at Transak