Senior Analyst, Salesforce
Analyst, Marketing Planning and Strategy, Workforce Reporting and Analytics
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- The candidate must be detail-oriented, adaptable to new systems, and outstanding at handling large datasets while being an excellent collaborator and communicator
- Highly proficient in Excel and Google Sheets. Experience with building and managing a scalable database is preferred. Must be quick to learn and adapt to new systems
- Proficient in Tableau desktop or similar data visualization tools (ability to create dashboards and perform calculations, etc.)
- Experience handling confidential workforce information such as salaries and bonuses
- Detail-oriented, proactive problem solver with the ability to prioritize tasks and work independently in fast-paced environments
- Exceptional interpersonal and communication skills to work and collaborate with worldwide teams (ability to work in PST timezone preferred)
- 3-5 years of experience in Finance, Analytics, and/or Business Operations
What the job involves
- This role will support the Marketing Planning and Strategy team in developing and operationalizing the end-to-end processes around workforce planning, location strategy, and position management operations impacting the marketing organization
- This role will bridge the gap between business requests and real-time execution, streamlining manual operational processes into scalable and efficient workflows
- This individual will create workforce enablement materials to educate and support marketing stakeholders, ensuring alignment and compliance with our workforce strategy and long-term plans
- Design, implement, and streamline reports and dashboards using Salesforce platforms to track key metrics like spend to performance efficiencies for consolidated marketing budgets. Provide informative trending and analysis to key partners
- Develop and enhance system capabilities such as Slack workflows, Tableau dashboards, and Workday reports to track key changes and KPIs for consolidated marketing reporting
- Manage our Slack channels, refine workflows, and provide troubleshooting support, ensuring key workforce request fields are captured in the request intake process, facilitating timely approval and execution of workforce-related tasks
- Research best practices for position management within the enterprise; create and update enablement materials to educate and support marketing stakeholders on a regular basis
- Investigate and resolve data quality issues in our systems of record to ensure data accuracy and completeness
- Document and prioritize enhancements for workforce reporting based on feedback from marketing stakeholders. You will gather requirements, analyze stakeholder needs, and propose solutions to address data requests and reporting gaps
- Support the development of workforce planning documentation, such as position management policies, to educate hiring managers and marketing stakeholders on the organization's workforce strategy and position management procedures
- Support the team during annual planning, quarterly close processes and other strategic initiatives critical to the success of the marketing organization
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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