Senior Product Data Analyst, SmarterDx

• 3-5+ years' experience as a data analyst or product data scientist (or, if your y-intercept is lower, evidence that your slope is super steep)
• Masters in statistics or other relevant fields preferred
• Strong technical skills: querying data with SQL, building ETL pipelines, performing analysis with python, and communicating findings with compelling data visualizations
• Strategic: strong ability to connect analytics to business understanding and concrete use cases
• Ownership mindset: Build and own features from start to finish
• Versatile: Deal well with ambiguity and understand that there is sometimes a need to hack a feature together
• Product focus: How can we maximize the utility and value we deliver to our end users?

Desirable

• We’re looking for a Senior Data Analyst with a focus on statistical analysis and experimental design
• This role will influence all aspects of the product and business
• You will build tools to better inform internal teams, support data-driven decision making, and enhance customer experience
• This role will also help shape our core culture and grow our team
• You’ll be working on the biggest big data challenges the company faces and will execute across domains
• Providing data analysis support for our AI-based products and collaborating with our Data Science team
• Partnering with stakeholders to design experiments to answer business questions, including defining key metrics and applying appropriate statistical techniques to analyze results
• Developing a standardized framework for experimentation to promote faster cycles of iteration, learning, and product improvement
• Becoming an expert of our entire data stack: how we get the data from customers, how we normalize that data, and how internal teams and customers consume that data
• Building, maintaining, and testing data models which support reporting and analytics
• Improving our customer facing reports, visualizations and dashboards that highlight the value SmarterDx delivers to our customers
• Conducting data driven investigations into trends and anomalies impacting growth, customer success, product delivery and reliability
• Working with leadership to create, refine and maintain metrics to track company performance
• Developing internal-facing reports and dashboards highlighting the impact of people and systems across the company

• As part of our hiring process, you will be asked to complete a background check once an offer of employment has been accepted