Typescript Fullstack Engineer, Aircall
Messaging Team
Cloud-based call centre and phone system
Open for applications
Cloud-based call centre and phone system
501-1000 employees
Open for applications
501-1000 employees
Company mission
To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
Role
Who you are
- Minimum 4 years experience in backend development
- Proficiency in Typescript and experience with Node.js and React
- You have extensive experience with observability using tools like Datadog/Cloudwatch/Prometheus/New relic etc
- You have experience with OLTP databases like Postgres/Mysql etc
- Security and quality is at the forefront of your mind in everything that you do
- Good knowledge about architecture patterns
- Shipping and maintaining code in production
- Familiar with CI/CD process and tools
- Able to communicate in English
- Good communication, problem-solving and collaboration skills
- Give/receive feedback and be able to bounce back
- Curious, optimistic and open-minded
- Be comfortable with a remote organisation and happy to gather from time to time
- You should have experience of using: Typescript; Node.js; React; AWS (Lambda, Appsync, DynamoDB, Aurora, etc)
Desirable
- Experience with any of Twilio/Bandwidth/Legos/Ruby
- API development using any of Rest/GraphQL
What the job involves
- Enhance the customer’s experience by implementing new features and improve the existing ones
- Work closely with other teams including other engineering teams, product, design and QA to deliver a high-quality product
- Write clean scalable code and test and deploy actions and systems
- Participate in code reviews and provide feedback
- Troubleshoot issues with code and provide solutions
- Build tooling for a more robust and faster development process
- Develop and maintain unit tests to ensure the quality of the application
- Be proactive and involved in decisions about our technical stack, process but also product and UX
- Write technical documentation and participate in knowledge sharing activities
- Keep up-to-date with the latest development development trends and suggest improvements to the team
- Who you'll work with:
- ⬛️⬛️⬛️⬛️⬛️ Messaging Engineering Team
- ⬛️⬛️⬛️🔲🔲 Other Engineering Teams
- ⬛️⬛️🔲🔲🔲 Product/Design
- ⬛️⬛️🔲🔲🔲 QA
- ⬛️🔲🔲🔲🔲 Management
Our take
Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.
Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 15,000 companies using its platform.
The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and recent refresher leadership hires, Aircall could soon be a widely recognised international player in the telephone software industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$120m
SERIES D
May 2020
$65m
SERIES C
Total funding: $225.6m
Company benefits
- Food Allowance
- Snacks & Drinks
- Medical Insurance
- Flexible remote policy
- Retirement Savings Plan
- Outings & Events
- Fitness Fund
- Commuter Benefits
- Referral Bonus
Company values
- Dare to be bold - We’re risk takers. Trying, succeeding, failing — and trying again — are essential to who we are as a team and company. Large actions lead to big success
- Thrive together - We learn from each other and grow from it. Our common journey is how we grow together and innovate.
- Trust & Commit - We trust each other and commit to our mutual success. We earn trust from our commitment.
- Excellence - We’re aiming high, and we know it. Even the smallest details are important to us. We only want the best for each other and our customers.
Articles
Leadership
Jonathan Anguelov
(CSO)Ex Investment Banker & Entrepreneur. Studied Finance at ESCP Business School and co-founded Aircall in 2014.
Pierre-Baptiste Béchu
(VP of Communications Platform)Holds a Master of Engineering from Ecole Centrale de Lyon and a Master's degree in industrial and organizational psychology from Université Lumière Lyon 2. Previously co-founded ClickJob.fr, where they served as CTO.
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