Insights & Strategy Lead, Propel
$132-176k
OTE
$120-160k
BASE
+ Performance-based bonus and Equity
More information about location
Financial services & products for low-income Americans
Be an early applicant
Financial services & products for low-income Americans
101-200 employees
Be an early applicant
$132-176k
OTE
$120-160k
BASE
+ Performance-based bonus and Equity
More information about location
101-200 employees
Company mission
To enable Americans with low income to improve their financial health.
Role
Who you are
- We’re looking for someone who knows when and where to use AI tools to accelerate great judgment
- 4-6 years of experience in an analytically driven role (Business Analysis, Product Analytics etc.). Experience in client-facing roles is a plus
- Analytical storytelling: You synthesize data into clear narratives with actionable recommendations
- SQL and Excel proficiency: Demonstrated ability to build analyses from scratch and translate findings into clear recommendations
- Comfortable working with AI tools: You’ll be expected to use AI tools to deepen your analysis and improve team workflows
- Problem solving: You tackle ambiguous problems by applying first principles thinking to break them into manageable components and get to a clear point of view
- Curiosity: You love learning the why behind observations and data, and you're energized by becoming a subject matter expert in your vertical
- Communication and stakeholder management: You present recommendations clearly and concisely to both internal and external audiences, and adapt your style to the room
- Collaboration: You build strong relationships across teams, go out of your way to support teammates, and engage productively in live discussion and debate
- Results orientation: You prioritize effectively, have a strong bias for action, and hold yourself accountable to revenue outcomes
- Humility and growth mindset: You seek feedback, learn from colleagues and clients, and continuously improve your own work and the team's processes
- Mission alignment: you're inspired to help build modern, effective, and respectful technology for low-income Americans
- Marketplace experience preferred but not required; car insurance or financial services background is a plus
What the job involves
- We launched the Propel Marketplace to connect our ~5M monthly active users to products, services, and exclusive offers from leading brands across grocery and retail, healthcare, telecoms, financial services, and auto
- It has grown into a powerful, industry-leading performance tool for our partners and a critical revenue driver for Propel
- We have strong product market fit, our users love our app, and our customers love that we have a significant reach and engagement with our users
- We’re looking for an Insights & Strategy Lead to own our Car Insurance and Financial Services verticals
- You'll drive account revenue growth through data-driven upselling and optimisation: Partner closely with Customer Success to identify and quantify high-impact upsell opportunities, build compelling data-driven sales materials, and maintain critical business intelligence on key accounts to inform expansion strategies
- AI fluency: You proactively explore ways to use AI tools to deepen your analysis and improve team workflows (for example, using Claude or Gemini to automate reporting, generate client narratives,and accelerate ad hoc analysis)
- Shape and execute vertical strategy through deep vertical expertise and problem-solving: Monitor industry trends, develop intelligence on vertical business models and unit economics, and present actionable growth strategies to Marketplace leadership
- Deliver analytics and operational support that strengthens customer relationships: Own reporting, billing, conversion rate updates, and campaign QA in collaboration with Ad Ops; support Customer Success with client performance materials
- Strengthen the broader team's analytical foundation: Contribute to dashboards and tooling, identify and resolve data issues with Data Science, and help drive continuous improvements to Insights processes and systems
Our take
SNAP (Supplemental Nutrition Assistance Program) benefits are used by millions of Americans, but the scheme has long been hampered by a lack of innovation or digitization. Propel offers instant access to balances, plus local offers and discounts, and support in finding work. It also provides a free debit card that can be used for everyday shopping, bills, savings, and online transactions.
Formerly known as Food Stamps, SNAP benefits can be a hassle to use, with some recipients still having to make phone calls to gauge their budget. Propel's users can keep track of and manage their government-provided SNAP benefits from its mobile app, enabling low-income Americans to make use of this critical safety net more easily.
The Providers app has been used by upwards of 5 million of a potential roughly 40 million people who use SNAP benefits, showcasing both the current reach of the company and how much space it has in which to grow. With a presence in all 50 states, as well as some territories, Propel is investing in expanding its debit card services, and widening its reach to a growing customer base.
Steph
Company Specialist at Welcome to the Jungle
Insights
14% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2024
$3.5m
GRANT
Mar 2022
$50m
SERIES B
Total funding: $88m
Company benefits
- Remote-first, with offices in Brooklyn, Salt Lake City, and San Francisco
- We bring everyone together once or twice a year
- 99% of the premium for medical, dental, and vision
- 16-week parental leave
- 20 vacation days
- 401k matching eligibility on day 1
Company HQ
Downtown Brooklyn, NY
Leadership
Jimmy Chen
(Co-Founder & CEO)Having studied at Stanford, they worked for 2 years as a LinkedIn Associate Product Manager, before spending a further 2 in the same position at Facebook. They left to co-found Propel in May 2014.
Jeff Kaiser
(Co-Founder & COO)Graduated from Yale University with a B.A. in Political Science and Government. Before co-founding Propel, they were a Project Manager at Dalberg Global Development Advisors.
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