Senior Director of People, Galileo
$225-260k
+ Equity
Expert level
Remote from US
Online doctor consultations
Job no longer available
Online doctor consultations
501-1000 employees
HealthcareB2CMarketplaceSaaSMobileAccessibility
Job no longer available
$225-260k
+ Equity
Expert level
Remote from US
501-1000 employees
HealthcareB2CMarketplaceSaaSMobileAccessibility
Company mission
To enhance quality of care, reduce costs, and improve outcomes by bringing great doctors closer to the people who need them.
Role
Who you are
- We're looking for an experienced Senior Director, People who combines strategic thinking with operational excellence
- You are a strategic People leader who excels at operational execution and culture building
- You think ahead about what the organization will need—connecting people decisions to business outcomes like profitability, customer satisfaction, and operational efficiency—while staying grounded enough to roll up your sleeves and get things done
- You operate fluidly between strategy and execution, partnering with leadership to shape direction while building the systems, processes, and team capabilities that make strategy real
- You're also a deliberate culture carrier: you model the values and behaviors you want to see across the organization, and you create environments where people feel engaged, accountable, and set up to thrive
- You use data to inform decisions, develop strong teams, and are motivated by delivering consistent, high-quality outcomes across all people priorities
- 10+ years of progressive People leadership experience, with 3+ years leading people operations in high-growth, venture-backed startups or fast-paced environments
- Proven track record running and optimizing people operations in organizations of between 200-1,000 employees
- Strong operational expertise managing benefits administration, compliance, HRIS implementation, and multi-state people operations
- Demonstrated success designing and implementing people programs that directly support business objectives and measurable outcomes (e.g., retention, productivity, cost management)
- Deep expertise with HRIS platforms (e.g., UKG, Workday, BambooHR), ATS systems, and people analytics tools
- Solid understanding of employment law, compliance requirements, benefits regulations, and risk mitigation as a multi-state employer
- Ability to collect, analyze, and present people data to make sound, data-driven decisions
- Demonstrated ability to execute consistently and effectively—comfortable ensuring team delivery while also jumping into hands-on work
- Digital health industry experience is a plus but not required
What the job involves
- You'll partner with the COO to shape people strategy and lead the execution of infrastructure, programs, and operations that enable Galileo to attract, develop, and retain exceptional talent
- This role requires both vision and execution, and you'll think ahead about organizational needs while ensuring your team delivers effectively across all priorities, from benefits administration to performance management to recruiting operations, translating business goals into people priorities and building the systems that make them real
- In the near term, you'll be focused on operational excellence and maintaining a strong foundation, ensuring existing programs run well and your team is set up for success, before shifting your energy toward longer-term strategic priorities as you grow into the role
- This is a remote position, reporting into the Chief Operating Officer
- Operational Leadership & Execution:
- Run the day-to-day operations of the People team, ensuring consistent execution across all people priorities and functions
- Partner with the COO to translate business strategy into people priorities, including workforce planning, organizational design, and capability building aligned to 2026+ strategic goals
- Anticipate organizational needs 6-12 months ahead, proactively designing people solutions that support business growth, margin expansion, and operational scaling
- Drive data-informed decision-making across the people function, leveraging analytics to measure effectiveness and identify improvement opportunities
- Ensure compliance with employment law, benefits regulations, and people requirements across multi-state operations, and oversee employee relations matters
- People Operations & Infrastructure:
- Lead and optimize People processes, policies, and workflows across the entire employee lifecycle—ensuring onboarding, role transitions, life events, and offboarding are executed professionally
- Oversee employee benefits strategy and programs, ensuring competitiveness, cost-effectiveness, and excellent employee experience, while ensuring the team executes leave administration and life events seamlessly
- Oversee payroll, tax compliance, and contractor management operations
- Optimize People systems and technology infrastructure (HRIS, ATS, analytics tools) to support efficient operations
- Oversee technical infrastructure for recruiting, People operations, provider credentialing and licensing, and compensation management
- Program Implementation & Delivery:
- Implement and manage core people programs including performance management, manager enablement, and talent assessment
- Execute talent development initiatives including upskilling programs, leadership development, and succession planning
- Drive large-scale people initiatives that affect the entire company, ensuring seamless execution and measurable outcomes
- Maintain a culture of continuous learning, innovation, and operational excellence
- Team Leadership:
- Lead and develop a high-performing People team across talent acquisition, People operations, and People experience
- Provide guidance, feedback, and mentorship to foster team growth and operational effectiveness
- Establish clear goals, priorities, and accountability across the function to ensure consistent delivery
Application process
- We except a high volume of applicants to this role. To ensure we have the ability to thoughtfully review and respond to all applications in a timely manner, we'll be keeping this posting open until 5pm EST on Thursday, March 12th
Our take
Due to time, language barrier, transport and financial constraints, many Medicaid users in America find it difficult to actually see a doctor for their ailments. Galileo was founded by Thomas Lee as a digital and in person strategy to improve medical care and customer service, providing communication with medical practitioners and aiming for faster medical access than other Medicaid packages can offer.
Utilising not only medical but software expertise, Galileo not only provides 24 hour access to medical professionals for its users, but also consults with businesses and medical care packages to ensure the best care models for their respective customers too.
In order to boost its network, the company announced its partnership with Wellcare in 2023. As part of this, Wellcare Medicare Advantage members will have access to Galileo's expert primary and multispecialty care providers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Top investors
Company
Funding (1 round)
Apr 2023
$0.2m
SEED
Total funding: $0.2m
Company benefits
- Medical / Dental / Vision insurance
- Flexible Spending Account
- Health Savings Account
- Company paid STD/LTD, AD&D, and life insurance
- Up to 12 weeks of paid parental leave
- 401K with employer match
- Paid time off
Company HQ
Civic Center, New York, NY
Leadership
Tom X Lee
(CEO)Previously CEO & Executive Chairman of One Medical Group, and currently President at Lightbox
Share this job