Head of Reliability, Datasite
Blueflame AI
$141-248k
Virtual data rooms for M&A dealmaking
Open for applications
Virtual data rooms for M&A dealmaking
1001+ employees
Open for applications
$141-248k
1001+ employees
Company mission
To empower the dealmaking community to work smarter and faster.
Role
Who you are
- 8+ years in reliability, QA, or platform engineering roles, including 1+ years in a management role
- Strong experience designing and running QA and automated testing frameworks within CI/CD pipelines
- Hands-on experience with AWS cloud infrastructure and observability tools including Datadog and ELK stack
- Familiarity with LLM or AI-driven systems a plus (especially testing non-deterministic or probabilistic outputs)
- Track record of improving uptime, release quality, and user trust in production environments
- Excellent collaboration skills — able to work across Product, Engineering, and Security functions
What the job involves
- Blueflame AI for Datasite is looking for a Head of Reliability to own reliability, quality, and release assurance across the entire Blueflame AI platform
- This is not a support role — it’s a technical leadership position that combines QA and platform reliability ownership to ensure that every feature shipped is tested, stable, and trustworthy
- You’ll manage the reliability roadmap, set quality standards, and work closely with our engineering and product teams to make reliability a priority in everything we build
- Lead the QA function — defining frameworks, tooling, and processes for automated and manual testing
- Ensure every release meets strict reliability and data integrity standards
- Work with engineering to build and maintain CI/CD-integrated test automation for frontend, backend, and model workflows
- Partner with product managers to define acceptance criteria, regression suites, and go/no-go release thresholds
- Define and own Blueflame’s reliability strategy — uptime, latency, and system integrity across core services (API, search, context engine, data integrations)
- Establish and manage SLOs/SLIs with engineering squads, ensuring proactive monitoring and error budgeting
- Review architectural designs for resilience, scalability, and recoverability
- Implement and manage monitoring and alerting across our platform, including within AWS. Oversee observability stack and monitoring pipelines (logs, metrics, traces, dashboards)
- Establish real-time performance insights and alerting mechanisms
- Implement consistent release and rollback processes across environments
- Manage release readiness reviews and reliability audits
- Work with support team for post-incident reviews and implementation of long-term fixes
- Build and lead a small, high-impact reliability engineering and QA team
- Champion quality-by-design principles within all engineering squads
- Assist with SOC-2 readiness
Our take
As M&A deals continue to increase in both size and frequency, key stakeholders have been actively seeking tools to streamline their work. Datasite emerges as a solution. Having transitioned from its original focus on communications, the company now offers a suite of SaaS products tailored for M&A professionals, serving approximately 75% of the leading legal firms in the field.
Benefiting from its extensive experience in the industry, Datasite has successfully transformed into a more contemporary business entity. And it has also introduced highly acclaimed AI-powered technology to assist in deal preparation, asset marketing, and facilitating buy-side acquisitions.
With significant global expansion and strategic acquisitions, Datasite remains committed to enhancing its platform capabilities. Notably, in March 2023, it unveiled Datasite Cloud, specifically designed to streamline every aspect of the dealmaking process within a unified platform.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Company benefits
- Culture and benefits built around work-life balance
- Extensive resources to support physical and mental health
- Employee assistance program
- Generous retirement plans
- Incentives for referring new colleagues
- Learning, training and mentoring programs
- Cross-functional projects
- Stretch assignments to help you progress
- Receive feedback and earn bonuses from peers & managers
- Employee bonding activities
- ESG and charitable team initiatives
Company HQ
Downtown West, Minneapolis, MN
Leadership
Rusty Wiley
(CEO & President)Before joining Datasite, Rusty held various executive roles at IBM Corporation, most recently, as General Manager, Banking & Financial Markets. Upon joining Datasite in 2014, Rusty led the successful transformation from a communications and print-related business into a global M&A SaaS technology company.
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