Customer Success Intern, Workiva
Summer 2026
More information about location
Software for sustainability, GRC & financial reporting
Be an early applicant
Software for sustainability, GRC & financial reporting
1001+ employees
Be an early applicant
More information about location
1001+ employees
Company mission
To power transparent reporting for a better world.
Role
Who you are
- Currently enrolled in a degree-seeking program, preferably in Business, Accounting, or a related program
- Reliable internet access for any period of time working remotely, not in a Workiva office
Desirable
- Strong communication and leadership skills demonstrated through leadership positions in community, school, or other programs
- Professional, outgoing, energetic personality with excellent interpersonal skills
- Ability to work independently and take initiative
- Attention to detail and follow-through are required
- Technically savvy and demonstrate a high level of competency using Excel, Word, Google Docs, etc
- Experience using Excel, Word, Google Docs, and similar word processing programs
What the job involves
- The Customer Success Intern supports the Customer Success team by providing excellent service, document setup, and collaboration
- You will create, implement, and tag customer documents to meet their document setup needs, ensuring accuracy before filing deadlines
- Create and implement customer documents using industry-leading software
- Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering, and Finance
- Apply XBRL tagging information to financial statements and statement footnotes
- Tie-out XBRL tagging information within financial statements and statement footnotes to ensure accuracy prior to filing deadline
- Provide exceptional customer service to internal and external customers
Application process
- End Date: February 20, 2026
- We are committed to attending all career fairs and recruitment events before closing our positions
- That means, this position might be open without updates for a few weeks to give us time to connect with all potential candidates before wrapping up the recruitment season. Check out our tentative timeline below to see when you can expect to hear from us!
- Interviews: Early to mid March
- Offers: Mid to late March
- This position has opportunities to start in the Summer. Please see our start date below and let us know your availability
- Summer 2026 Internships: Monday, May 18, 2026 (40/hours per week max)
Our take
For large-scale businesses, collecting and sharing data can be a complex and challenging process. Workiva solves this problem with its AI-powered data platform.
Workiva is one of the biggest players in the market, serving around 75% of Fortune 500 companies, including Google and Delta. Workiva's controlled, secure and audit-ready platform has maintained a clear edge over much of its competition.
Workiva's quality product and its commitment to transparency has made it a firm favourite with companies around the world. If it can maintain this, it stands to consolidate its impressive growth even further in the coming years.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2014
$0.7m
EARLY VC
Dec 2012
$30.7m
SERIES C
Total funding: $46.9m
Company HQ
Ames, IA
Leadership
Julie Iskow
(CEO)Julie joined Workiva in 2019 sa COO/President and became CEO in 2023. Previously, she served as the CTO at Medidate Solutions and as the CIO at WageWorks.
David Haila
(CTO)David has been at Workiva since 2009, joining the team as a Senior Software Engineer. Since then, he has held a number of roles and became CTO in 2023.
Jill Klindt
(CFO & EVP)Jill has been at Workiva since 2008, joining as a Controller before holding a number of roles and becoming CFO & EVP in 2023. Previously, she held Financial roles at Financial Intelligence, Wells Fargo Financial, CitiMortgage, and Principal Financial Group.
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