Senior Solutions Architect, fabric
CA$122-162k
Modular and headless platform for modern e-commerce
Open for applications
Modular and headless platform for modern e-commerce
201-500 employees
Open for applications
CA$122-162k
201-500 employees
Company mission
fabric's mission is to help businesses and people connect through commerce.
Role
Who you are
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or an equivalent degree
- 5+ years of technical pre-sales experience (eCommerce or Order Management) and can drive a complex technical sales process
- A blend of technical acumen, strategic thinking and problem solving in order to drive successful outcomes
- Successful record of working collaboratively with both clients and internal teams to define and delivery solutions
- Excels at customer engagement - eliciting needs and conveying solutions
- Strong written and verbal communication skills, including the ability to explain complex concepts simply
- Track record of contributing and developing technical sales assets (demos, POCs, architecture readouts)
- Self-sufficient with a strong desire to learn and grow within the team and company
- Expertise in working with REST APIs and and related tools like Postman
- Understanding of front-end web development frameworks such as React, Next.js, Vue,js
- Experience in a technical consulting role focusing on eCommerce and Order Management platform transformations is a plus
What the job involves
- The Solutions Architect plays a critical role in our organization by supporting the sales team, partnerships and customers through their technical and domain expertise
- This role requires a deep understanding of eCommerce best practices and solid experience within the ecosystem of technologies that power end-to-end online shopping experiences
- The ideal candidate will have strong capabilities and experience in working directly with senior level customer contacts on both the business and technical sides of an organization as this role involves significant hands-on collaboration with customers
- Work closely with Sales in helping devise value-based solutions for prospective customers
- Be a subject matter expert for all elements of the fabric platform and how they integrate with the commerce ecosystem for both technical and business audiences
- Maintaining a solid understanding of the fabric product strategy, offerings, and sales pipeline to identify opportunities where our services can bring business value to our customers
- End-to-end ownership of discovery process during sales cyclesTranslation of customer requirements to internal stakeholders in product & engineering
- Define, document and present solution recommendations to customers and internal stakeholders
- Configure and deliver custom demos and proofs of concept (POCs) in support of sales opportunities
- End-to-end ownership of technical responses to RFP/RFQ/RFIs and collaborate with sales, product and engineering team on overall response
- Intake of customer feedback in order to communicate with product & engineering teams for potential roadmap initiatives
- Support the product marketing and partnership teams
Our take
The global e-commerce market is massively on the rise. Driven by changing consumer habits, especially the growth of shopping on mobile devices, the global market grew by almost $3 trillion between 2015 and 2020 and is projected to top $7 trillion by 2025.
Founded in 2017, fabric offers a "headless" commerce platform as a service to retailers, merchandisers, and sellers to streamline their e-commerce operations. The so-called "headless" commerce separates the front- and back-ends of e-commerce websites and applications, which allows brands greater flexibility and faster page loads.
fabric's strategy is focused on technology and innovation, particularly through the use of scalable software and APIs. Targeting brands that are "too big for Shopify" yet "too fast for Salesforce", it is looking to appeal to a niche within the e-commerce market that existing competition hasn't yet taken advantage of.
This approach has attracted a lot of interest, both from brands and investors, leading to major funding rounds in 2021 and 2022. fabric is using these funds to ramp up product development and expand into more markets.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Feb 2022
$140m
SERIES C
Jul 2021
$100m
SERIES B
Total funding: $292.5m
Company benefits
- Competitive compensation packages
- PTO and Holiday plans
- Benefits packages which include Medical, Dental, Life, and Vision
- Fast-paced, fun and collaborative environment
- A team invested in you both personally and professionally
Company values
- Seek to understand before being understood
- Say it like it is
- Insist on the highest standards
- Earn trust
- Constantly raise the bar
- Relentlessly pursue customer happiness
- Be self-aware and take ownership
- Bias for execution
- Show gratitude not attitude
Company HQ
Pioneer Square, Seattle, WA
Articles
Leadership
Ryan Bartley
(Co-founder)Previously worked in management roles at eBay and Staples.
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