Senior Technical Program Manager, Amazon

• The ideal candidate thrives in ambiguity, brings strong business and technical judgment, and has a track record of delivering complex programs
• You are a crisp communicator who can influence at the VP level and translate business goals into actionable roadmaps
• If you want to solve one of the most challenging problems in logistics, making delivery faster for every customer, everywhere, this is your role
• The right candidate will have a strong program management background, demonstrated experience leading large to extra-large projects, and a well-rounded technical foundation. You must thrive in an entrepreneurial environment and not be hindered by ambiguity or competing priorities
• 7+ years of technical product or program management experience
• 4+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• 3+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience building and evaluating system-level technical design
• Bachelor's degree in engineering, computer science or equivalent

Desirable

• How does Amazon deliver millions of packages faster than customers expect, across the globe, every single day? If that question excites you, keep reading
• We're looking for a Senior Technical Program Manager to lead the strategy and execution of Amazon's Speed Programs across Last Mile Delivery
• This is a high-visibility, high-impact role where your work will shape the delivery experience for hundreds of millions of customers worldwide
• At Amazon, we're working to be the most Customer-centric company on earth
• One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders
• Our Last Mile organization is at the forefront of this mission: pioneering new products and services, partnering with Delivery Service Partners and Amazon Flex, and building a world-class operation that spans North America, Europe, and Asia Pacific
• Speed is one of the most customer-visible and strategically important pillars of this work, and you'll be at the center of it
• As part of Amazon Delivery's PRISM (Central TPM) organization, you will own the end-to-end program strategy for last mile initiatives, driving cross-functional alignment across business, product, and engineering teams to launch and scale programs that move the needle on delivery speed
• You will partner with senior leaders across multiple organizations to define priorities, remove blockers, and deliver results
• Serve as the single-threaded leader owning complex programs across multiple VP organizations
• Identify business and technical requirements with science, operations, product, and engineering stakeholders, translating them into specifications, scoped deliverables, and program roadmap from design through launch
• Lead design and implementation efforts across cross-functional teams, making trade-offs to optimize time-to-market
• Own stakeholder communication through all stages of the product lifecycle, clearly articulating goals, roles, and desired outcomes
• Drive high-level strategic initiatives while being willing to roll up your sleeves and get the job done
• Your day starts by connecting the dots across teams, aligning product, engineering, and operations leaders on what matters most for our customer and business
• You will run strategic reviews, unblock cross-functional dependencies, and make trade-off decisions that keep programs on track
• Some days you are deep in data, shaping the roadmap; other days you are in a room full of senior leaders driving alignment on the next big bet
• No two days look the same, but every day you are directly influencing how fast customers get their packages
• PRISM is Amazon Delivery's central Technical Program Management organization
• We drive programs that span Last Mile and partner organizations including Robotics, Pharmacy, Prime Air, and more
• The problems we solve sit at the intersection of customer experience, technology, and operations at massive scale
• If you want to work on programs that shape how Amazon delivers to customers globally, this is the team to be on