Senior Manager of Order to Cash, Ironclad
$175-195k
+ Equity
Enterprise software for managing contracts
Be an early applicant
Enterprise software for managing contracts
501-1000 employees
Be an early applicant
$175-195k
+ Equity
501-1000 employees
Company mission
To power the world’s contracts.
Role
Who you are
- Minimum of 10+ years of experience in Accounting/Billings/Collections, with at least 3 years in a people management role. Experience in high-growth enterprise SaaS or technology public companies is highly desirable
- Technical Expertise: Strong knowledge of accounting principles, billings operations, credit analysis, and collections techniques
- Proficiency in ERP systems Netsuite (a must), Orb, Salesforce (a plus) and Anrok (a plus)
- Process Design & Improvement: Proven ability to design and optimize order-to-cash processes. Experience with process automation and systems integration
- Leadership & Team Building: Demonstrated ability to lead and motivate high-performing, customer-focused teams in both onshore and offshore locations
- Communication & Organizational Skills: Excellent organizational abilities, attention to detail, and strong written and oral communication skills. Ability to prioritize tasks, solve problems, take initiative, and maintain confidentiality of sensitive information
What the job involves
- We are seeking an experienced and dynamic Sr. Manager, Order to Cash (Billings, Credit & Collections) to lead and transform our billings and collections processes
- In this pivotal role, you will oversee the Billings, Credit & Collections team and related functions, collaborating closely with Revenue Operations and Revenue Accounting teams to enhance efficiency and scalability
- This position demands both strategic foresight for long-term growth and the ability to execute tactical initiatives effectively. Your leadership will be instrumental in identifying opportunities for process improvements and automation, driving change, and achieving outstanding financial performance
- Leadership & Management: Oversee the billings, credit & collections teams, ensuring day-to-day operations are efficient and effective. Foster a high-performance culture and motivate team members to exceed targets
- Process + Systems: provide vision and strategy around automation and process opportunities. Guide and lead billing systems automation(s)
- Own implementation of usage-based billing, ensuring accurate usage capture and invoicing across systems
- Monitoring & Reporting: Monitor and report on accounts receivable status, aging, and collections activities. Provide regular updates on key metrics to Finance leadership and make data-driven recommendations for improvement
- Customer Engagement: Negotiate payment plans and settlements with delinquent customers, initiating legal actions when necessary. Engage with customers to ensure timely payments and resolve escalations
- KPI Reporting: Prepare and present monthly and quarterly reports on billings, credit, and collections performance, highlighting areas for improvement
- Financial Support: Support month-end close processes and financial reporting reviews
- Assist with internal and external audits, ensuring compliance and accuracy
- Own end to end Sales Tax process (Anrok)
Our take
Business contracting is often inefficient and messy, with approvals required from various stakeholders and many processes still paper-based. Ironclad is a platform that digitises, automates, and streamlines contract workflows, allowing legal teams to focus on legal work rather than paperwork. Its platform features collaborative tools that facilitate business operations and extract and catalogue contract metadata, making information easier to access and act upon. Its enterprise customers include Dropbox, Mastercard, Pixar, Fox, and L’Oréal.
Despite its success, Ironclad faces competition in the $3 billion contract lifecycle management industry from major players like DocuSign and emerging ones like Contractbook. The company recently announced Ironclad Signature, marking its entry into the $25 billion eSignature market. The new feature speeds up the signature process by an estimated 80% and provides summaries and approval histories to users. This new tool is expected to strengthen Ironclad's position in the sell-side contract lifecycle management market.
Additionally, Ironclad introduced value-based pricing, charging only for completed, signed agreements, unlike other providers who charge for every signature packet sent out. Ironclad, backed by investors like Accel, Sequoia, Y Combinator, and BOND, remains committed to innovating and maintaining its leadership in the contract lifecycle management space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$150m
SERIES E
Dec 2020
$100m
SERIES D
Total funding: $334.3m
Company benefits
- Dental, and vision insurance
- 401K
- Wellness reimbursement
- Flexible vacation policy
- Generous parental leave for both primary and secondary caregivers
- Work from home opportunities
- Health insurance
Company HQ
South Beach, San Francisco, CA
Leadership
Cai GoGwilt
(Co-Founder & Chief Architect)Studied HSPS at Cambridge, and Computer Science at MIT. Was a Summer Technology Analayst at Goldman Sachs. Worked as a Research Assistant at MIT. Was a Software Engineer at Palantir.
Jason Boehmig
(Co-Founder & Executive Chairman)Former Corporate Lawyer at Fenwick and Professor of Law at the University of Notre Dame before founding Ironclad in 2014.
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