Manager of Business Operations, Gong
$106-157k
Revenue intelligence platform
Job no longer available
Revenue intelligence platform
1001+ employees
Job no longer available
$106-157k
1001+ employees
Company mission
To help companies transform their revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth.
Role
Who you are
- We are looking for a passionate problem solver who can build strong relationships with their business partners and is motivated to drive tangible impact across the business
- 5+ years of relevant experience in business operations, GTM strategy, RevOps, FP&A, and/or management consulting roles – enterprise SaaS experience is a plus
- Proven record of professional and academic excellence. MBA or Graduate degree in a technical, quantitative, or business field preferred
- Highly self-motivated with a strong desire to influence the business by proactively identifying opportunities, relentlessly pursuing root-cause understanding, and collaborating with our executives and business partners to design operational solutions connected to the strategic vision
- Structured problem solving skills, combined with strong business acumen
- Strong technical skillset (SQL, Tableau, Excel) with ability to manipulate large, complex data sets into summarized insights
- Proven ability to take complex, ambiguous topics and turn them into compelling narratives for different audiences
- Well-rounded interpersonal skill set with the capacity to build strong relationships with senior executives
What the job involves
- Business Operations at Gong serves as a key connection point between Finance, Sales, Product, and Marketing teams
- Our BizOps team plays a critical role in crafting Gong’s strategic vision for growth, developing annual key priorities to connect strategy to operational outcomes, tracking performance through the corporate reporting cadence, and leading company-wide special projects with cross-functional teams
- Support the development of Gong’s long-term, strategic vision through TAM analyses of our core and expansion markets, ARR growth modeling that hones in on the key drivers of our business, and powerful, exec-ready deliverables that enable strategic decision-making
- Collaborate with the Executive Leadership Team (C-Suite) and various functional leaders to develop our annual company priorities, as well as the strategic and operational KPIs that connect our strategic vision to our day-to-day execution
- Proactively analyze and monitor all aspects of our business performance in support of the “rhythm of the business” cadences (e.g. QBRs, BoD reporting)
- Lead cross-functional project teams through strategic initiatives across the business, ensuring alignment of key decisions and the successful completion of project milestones and deliverables
- Define, structure, and deliver root-cause analyses of business performance to enable data-driven decision-making by the leadership team
Our take
In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.
Gong's innovative solution goes beyond simply recording customer interactions 0 it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.
With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$250m
SERIES E
Aug 2020
$200m
SERIES D
Total funding: $586.1m
Company benefits
- Mental health support resources
- Weekly wellness events
- Work from home stipend
- Generous vacation days
- Quarterly recharge company shutdowns
- Parental leave
- Employee equity
- Retirement savings
- Commuter & parking benefits
- Training & development programs
- Employee resource groups
- Mentorship opportunities
Company values
- Customer service
- Trust
- Diversity
- Innovation
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Amit Bendov
(CEO)Former CMO at Panaya and CEO at SiSence.
Eilon Reshef
(CPO)Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).
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