Account Executive, ServiceTitan
Strategic Customer Sales
$111.4-119.2k
+ Commissions; + Equity
More information about location
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
$111.4-119.2k
+ Commissions; + Equity
More information about location
1001+ employees
Company mission
To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.
Role
Who you are
- 5+ years experience building & maintaining executive relationships, identifying and closing upsell & expansion opportunities, and negotiating complex, multi-million dollar contract renewals with high-quality Enterprise clients
- Successful sales experience in a B2B SaaS environment with a proven track record of top performance and over achievement against quota
- A professional, value-driven, and highly-creative approach to strategic sales that optimizes across a multitude of negotiating levers
- The ability to balance strategic, long-term account plans with monthly, quarterly, and annual quota targets
- Exceptional executive presence, including the ability to connect with diverse audiences and inspire action
- Strong relationship-building and excellent written & verbal communications skills, fostering collaboration and trust with clients, team members, and key internal stakeholders
- Proven ability to build rapport, take initiative, and collaborate with individuals from various departments to drive desired results
- Passion for the home services industry
- Ability to travel 15% - 20% of the time, regionally and nationally
- Valid driver’s license and automobile insurance
What the job involves
- As a Strategic Customer Sales (SCS) Account Executive, you will be responsible for managing the entire post-sales relationship for a designated list of Strategic Accounts
- We ask that you have prior Enterprise SaaS sales experience, the ability to build relationships with Executives, work with diverse teams both externally and internally, and negotiate large/complex contracts
- This role will report to the Manager of Strategic Customer Sales and SVP of Enterprise Sales
- Primary responsibility is to optimize outcomes of contract renewals and expand revenue via core platform expansions and adoption of ServiceTitan’s Pro Product modules within your designated book of Strategic Accounts
- Become an expert on the value proposition of ServiceTitan’s core platform, Pro Products, and ancillary services
- Build honest relationships and genuine partnership with existing Strategic Accounts
- Work often with critical business partners across Finance, Success, Implementation, Operations, etc
- To collaborate on, maintain, and execute on detailed account plans to drive maximum value creation for ServiceTitan’s largest clients
- Work closely and collaboratively with Sales Engineers on complex requirements and integrations
- Work with our Pro Development Representatives to source business for strategic accounts and with important clients
- Track all activity in Salesforce and forecast business to Sales leadership
Our take
ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.
The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.
2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.
That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs and annual learning budget
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, working to present as President.
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