Senior Manager of Human Resources & Benefits Service Delivery, Atlas

• Bachelor’s degree in human resources, Business Administration, etc. is required. Master’s or advanced degree or certification is preferred
• 7+ years’ experience in Global Human Resources and Benefits in a multi-level leadership capacity. Experience in an external, global client-facing role or HR Outsourcing is ideal
• Strong client empathy, a deep understanding of value drivers, and a passion for solving complex business problems
• Knowledge of shared services and Integration
• Demonstrated experience managing people leaders globally?
• Experience in process improvement and project management
• Able to work collaboratively across teams and departments to build strong relationships and trust
• Analytical mindset with a data-driven approach to problem-solving
• Exceptional organization skills and ability to manage multiple priorities
• Strong analytical skills, industry knowledge, and the ability to align benefits programs with overall business objectives

• The Senior Manager of HR & Benefits Service Delivery oversees and optimizes HR operations, ensures seamless service delivery for our clients, and drives efficiency through technology, process improvements, and strategic leadership
• Reporting directly to the SVP of HR & Benefits Service Delivery, the Senior Manager of HR & Benefits Service Delivery be responsible for leading multiple teams across the globe
• Provide global leadership and guidance for Human Resources client-based support team and strategies including onboarding, employment contracts, benefits, and client employee terminations/separations across the globe
• Directly supervise the Senior HR Service Delivery Managers in all regions and provide overall support to the global team of HR Service Delivery and Benefits Consultants across the globe
• Serve as a management point of escalation for clients in HR-related matters
• Ensure goals are met in areas including customer satisfaction, risk, quality, team and individual performance
• Provide management support to senior Operations leadership, including strategic planning, preparing reports performance, and supporting risk management
• Collaborate with peers, leadership, and internal teams across the organization for operational and strategic initiatives and improvements
• Responsible for overseeing Global employee benefits programs, including health insurance, retirement plans, wellness initiatives, and other compensation-related perks
• Oversee strategic benefits plans to attract and retain talent, ensure compliance with regulations, and manage vendor relationships to optimize costs and employee satisfaction

• Opportunity to work in a fast-growing organization with the ability to make a quick impact
• Allow your inspirational ideas to come to life in a highly creative and executional environment
• Ability to work in an organization with over 40 nationalities all over the world, which embraces diversity, inclusion, and belonging at its core
• The opportunity to challenge in a high performing organization and leave each day knowing you have made an impact

The HR department is core to a business' success, yet many companies have still been using Professional Employer Organisations (PEO) to help them. PEOs use a host of third parties to execute their services, so customers are lost in the web of endless admin processes and email chains. This procedure slows the process right down to where no-one is happy. Atlas was established to own the entire HR process, completely bypassing third parties that cost time and money.