Senior User Researcher, Feeld

• Min 5+ years of user research experience, with 3+ years in a senior role
• Proven experience conducting mixed-methods research — both qualitative and quantitative (e.g. surveys, quantitative usability testing) — with clear evidence of impact
• Confidence in collaborating with data and analytics teams, integrating quant findings into broader research narratives
• Deep understanding of the full product lifecycle, with experience embedding research at every stage in a fast-paced, app-based environment
• Demonstrated ability to deliver high-quality research within tight timelines (e.g. sprint cycles)
• Experience in the dating or social app space is strongly preferred
• Availability to start 1st August
• You are highly skilled in a range of qualitative and quantitive research methods
• You clearly understand the entire product development life cycle and have delivered foundational and tactical research
• You are used to embedding with cross-functional teams in an app environment
• You can provide compelling research findings and crystal clear, actionable insights at pace
• You are highly skilled at getting participants to open up even when the subject matter is sensitive and personal

Desirable

• At Feeld, we are creating a world where everyone is more intimately connected to each other and themselves
• We are building an inclusive, human-centred product and are looking for a Senior User Researcher (Contract) to join our team for a 6-month engagement
• In this role, you'll work closely with the Head of User Research to drive high-impact mixed methods research across the product lifecycle - from early discovery to concept and usability testing - and contribute to building strong research operations
• Partner with the Head of User Research to scope, lead, and deliver research initiatives
• Conduct discovery and iterative product research using a range of methods (e.g. interviews, usability testing, surveys, session replays)
• Manage multiple research initiatives simultaneously, ensuring they are delivered on time and to a high standard
• Partner with Data and Analytics teams to capture and surface qualitative insights that contribute to best-in-class mixed-methods research outcomes
• Communicate research insights in clear, compelling formats tailored to the needs of different teams
• Contribute to the development of research operations, including ethical best practices, participant recruitment, and tooling

• Your first conversation with Feeld will be a screening call with our recruiter, where you’ll be able to ask - and receive answers - regarding any general questions you have and to confirm the role is a fit for what you’re seeking
• Your second conversation will connect you directly with the hiring manager for the role you’re applying to. Here, you’ll have a chance to ask more questions about the work you’ll be doing. This conversation will also focus on your past work experiences
• The next step for most of our roles is a candidate challenge. This is an evaluation of the skills relevant to be successful in this role and generally takes about an hour to complete
• Your third conversation allows you the opportunity to meet the team members you might be working with on a daily basis. Here, you’ll be able to ask questions about team processes, workflow, and the employee experience at Feeld
• We generally make an offer within 2 weeks of our final call, and offer a flexible start date that can begin as early as the next Monday after you sign our offer documentation
• Of note: all of our interviews are conducted remotely, and our interviewers will work with you to find an agreeable interview time based on mutual availability