Associate Director, BrainStation
Experience
$100-130k
4-5 days a week in office
Digital skills training and workforce transformation
Be an early applicant
Digital skills training and workforce transformation
501-1000 employees
Be an early applicant
$100-130k
4-5 days a week in office
501-1000 employees
Company mission
To empower brands and businesses to succeed in the digital age.
Role
Who you are
- Are passionate about people, learning, and building thriving communities
- See yourself as a connector of ideas, industries, and individuals
- Excel in a fast-paced environment where leadership, innovation, and ownership are expected
- Are inspired by helping others grow their careers while advancing your own impact as a leader
- A Bachelor’s degree or equivalent practical experience
- 7+ years in a customer experience, client-facing, or relationship management role
- A strong, demonstrated interest in technology and digital innovation
- Exceptional communication and executive presence — with confidence in outreach, relationship-building, and presenting to senior stakeholders
- Proven ability to manage multiple priorities with precision, strategic thinking, and a proactive approach
- A commitment to delivering outstanding experiences and building long-term trust with customers and partners
- A collaborative mindset and ability to influence across teams and projects
- Experience in a startup or high-growth environment is a plus — you’re adaptable, solutions-oriented, and energized by leading through change
What the job involves
- As Associate Director, Experience, you’ll play a strategic role in leading our New York team and driving a best-in-class customer journey
- From cultivating partnerships with world-class instructors to overseeing flagship events that bring our community together, you’ll strengthen and scale BrainStation’s presence in NYC and beyond
- This is an exciting opportunity for a senior leader who thrives at the intersection of education, technology, and community building
- Lead and Scale the Instructor Experience – build, oversee and grow a diverse network of digital leaders who teach in our courses and contribute to our events. You’ll own the end-to-end journey — from strategic recruitment and onboarding to coaching, performance optimization, and recognition
- Build and Strengthen Our Community of Experts – develop and maintain executive-level relationships with industry professionals across AI, Data, Product, Marketing, and Design — ensuring sustained engagement and contribution to our learning ecosystem
- Expand and Deepen Industry Partnerships – drive collaboration with top companies, local organizations, and emerging startups to develop new learning opportunities, co-host events, and enhance BrainStation’s influence in the NYC tech and business community
- Oversee Impactful Events and Strategic Engagements – lead the planning and execution of high-impact in-person experiences — from onboarding and expert panels to large-scale community events — that elevate the BrainStation brand, foster connection, and inspire dialogue on the future of technology and innovation
- Partner Cross-Functionally to Drive Excellence – collaborate with teams across customer experience, operations, marketing, and growth to ensure alignment on strategy, execution, and continuous improvement throughout the learner journey
- Stay at the Forefront of Digital Innovation – act as a thought leader and advocate for emerging trends in technology and education, representing BrainStation as a knowledgeable, trusted voice in the industry
Our take
BrainStation is one of the global leaders in digital skills training, helping people build the technical abilities needed for today's fast-growing careers. As technology continues to reshape how companies operate, the demand for talent in areas like data, design, engineering, and digital marketing keeps climbing and BrainStation has become a trusted bridge between where the job market is headed and the skills professional need to thrive. Through its bootcamps, certificate course, and industry-driven curriculum, it's helped more than 100,000 learners worldwide accelerate their careers and break into the tech roles shaping the future.
Whi8le manay education platforms operate entirely online, BrainStation is unique in having invested heavily in physical campuses around the world. These campuses, including locations in London, Toronto, Vancouver, Miami, and New York, function as hubs for learning, collaboration, and community. Its newest expansion more than tripled BrainStation's campus space in New York's SoHo district, creating a 35,000-square-foot facility with classrooms, studios, and event spaces designed to train over 5,000 professionals per year. WAnd with instructors from companies like Google, Eta, Amazon, and Tesla, plus a hiring network of more than 6,500 partners, BrainStation continues to offer real-world pathways into high-growth fields.
This momentum reflects the broaders shift towards continuous upskilling in a digital-frist economy, and it shows no signs of slowing down. The company recently expanded its European footprint too, with a new campus in London's Shoreditch district and continues to host industry-leading events that bring together creatives, technologists, and brand builders. With multi-year investments in global growth and a track record of helping individuals and companies adapt to technological change, BrainStation is well positioned to play an even bigger role in shaping the future of tech education and the workforce that powers it.
Steph
Company Specialist at Welcome to the Jungle
Insights
57% employee growth in 12 months
Company
Company benefits
- Excellent Vacation Policy
- Flexible Working Hours
- Access to Learning Opportunities
- Parental Leave Program
- Retirement Planning
- Health Benefits
- Technology Budget
- Socials, Outings + Retreats
- Stocked Kitchens + Lounges
- Mentorship + Development
- Work From Home Flexibility
- Sports Teams + Clubs
- Service Recognition Programs
- Annual Travel Budget
- Team Meals
Company HQ
SoHo, New York, NY
Leadership
Jason Field
(Founder & CEO)Founded BrainStation in 2012. Is also the current Vice President of Konrad Group.
Salary benchmarks
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