Marketing Operations Manager, Owner.com
$100-130k
+ Pre-IPO equity package
Online ordering and restaurant marketing system
Job no longer available
Online ordering and restaurant marketing system
201-500 employees
Job no longer available
$100-130k
+ Pre-IPO equity package
201-500 employees
Company mission
To give independent restaurants the infrastructure tools they need to compete with larger corporations.
Role
Who you are
- 5+ years of experience in marketing operations, automation, or a similar role
- Expertise in marketing automation platforms such as HubSpot, or similar tools
- Strong analytical skills and experience with marketing analytics tools (Google Analytics, etc.)
- Demonstrated ability to manage multiple projects and priorities simultaneously
- Excellent communication skills with the ability to present complex information clearly and concisely
- Nice to Have: Experience with Google Analytics, Meta Ad Platform, and Pixel Management, as well as web development skills, including HTML, CSS, and JavaScript
What the job involves
- We are seeking a skilled Marketing Operations Manager to streamline and enhance our marketing processes through advanced automation and operational excellence
- This pivotal role will drive efficiency, scalability, and data-driven decision-making across our marketing initiatives, ensuring seamless execution and optimized performance
- Implement and manage marketing automation platforms to nurture leads, automate repetitive tasks, and optimize campaign performance
- Improve and iterate our current Hubspot platform and provide novel and detailed reporting and insights into sales and revenue and make recommendations to optimize performance
- In Hubspot fully assess and understand the journey of a lead, while creating and managing campaigns, email and direct mail and attribution through various channel
- Develop and maintain scalable processes that ensure best practices in campaign and lead management within Hubspot and Salesforce
- Analyze and interpret marketing data to provide actionable insights and recommendations to the marketing team
- Collaborate cross-functionally with marketing, sales, and IT teams to drive alignment and achieve business objectives
- Partner closely with our Head of Revenue Operations and our Marketing Team to align automation and operational strategies with overall marketing goals
Our take
The Pandemic caused a major upheaval in the US restaurant industry. Smaller operations struggled to stay afloat amidst brick-and-mortar closures, and as the demand for home delivery soared their margins were tightened further by hefty third-party delivery app charges. Add to that the fact that consumers become customers of the delivery app, not the restaurant itself, and it’s a development that has spelt real trouble for independent locales. Owner has set out to level the playing field.
Owner’s platform provides independent restaurants with the infrastructure they need to take control of their business without deferring to third-party apps like GrubHub and Deliveroo. It offers marketing, online ordering, and support solutions to over 10,000 restaurants across the U.S. The company has taken impressive first strides, too: they have a 7 figure run-rate, over 105% monthly revenue retention, and helped restaurants avoid millions in online order platform fees.
It’s a hugely attractive proposition for independent business owners, and research suggests it’s a winning idea for consumers too. Over 60% say they’d prefer to deal with restaurants directly, but historically the infrastructure simply hasn’t been in place to do so. With Owner seeing impressive traction by tripling its customers between 2023 and 2024, it's unsurprising that its 2025 funding is being channelled into engineering and design teams, alongside the development of new tools.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
May 2025
$120m
SERIES C
Jan 2024
$33m
SERIES B
Total funding: $182.2m
Company benefits
- Work from anywhere: Our flexible policy lets you work from wherever you want.
- Equity in Owner: All full-time employees in eligible countries receive pre-IPO equity in Owner.
- Benefits to support your success: We set you up for success where you are and where you’re going.
- Healthcare Coverage: We offer comprehensive health, dental and vision plans.
- Unlimited PTO: Your schedule, your choice. We give our team members full empowerment to choose the time they want to work, and don’t micro-manage working hours.
- Team retreats: We love building real friendships with everyone that we work with, so we do several retreats per year – to deepen our friendships, celebrate our wins, and plan our future.
Company HQ
Presidio of San Francisco, San Francisco, CA
Leadership
Adam Guild
(Co-Founder & CEO)Thiel Fellow, Forbes 30 Under 30 List.
Dean Bloembergen
(Co-Founder & CTO)Previously Co-founder and CTO at Marble Technologies, Forbes 30 under 30.
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