Machine Learning Solutions Engineer, Scale AI

• PhD in Robotics, or an M.S. in Robotics with a strong track record of deploying VLAs to production
• 3+ years of experience developing with Python, C++, Java, and/or other scripting languages
• Exceptional project management and interpersonal skills, strong attention to detail, and a strong sense of ownership
• The presentation skills and technical credibility to speak confidently with a variety of stakeholders, from executives to front-line engineers
• A high level of comfort communicating effectively across internal and external organizations
• Regular travel within the Bay Area
• International travel approximately once every three months
• Intellectual curiosity, empathy, and the ability to operate with a high degree of autonomy

Desirable

• As a Machine Learning Solutions Engineer, you'll be a trusted technical partner to the world's most innovative Foundation Model builders and renowned robotics companies
• You will partner closely with Product, Sales, and ML Engineers to guide prospective customers through the pre-sales process, delivering customized demos and Proof of Concepts that secure the "technical win" as well as being a critical role in the strategy shaping of our next generation of products covering the full E2E process from data collection to deployments
• You’ll help customers bridge the gap from demos to real-world deployment in production by defining technical requirements for multi-modal real-world data pipelines (from data collection, curation, training to deploying models at customer sites and evaluating the performance)
• You'll develop actionable Statements of Work and collaborate with the delivery team on high-fidelity ground truth implementation
• Your expert knowledge of Scale's products will allow you to design creative, impactful solutions
• This is a critical role that directly influences multi-million dollar contracts and initiatives
• You'll travel globally to conduct on-site technical workshops and scope new projects, while also leading demos and pilots for new prospects
• You'll be part of a tight-knit, specialized team, influencing a rapidly growing business that is expanding into new product areas
• Partner with Scale Account Executives and Engagement Managers to deliver new customer pilots and grow technical relationships with existing clients
• Work with Product Engineering and Product Management to influence our product roadmap based on your frontline insights and help implementing and developing PoC’s
• Become a domain expert in next-generation Robotics and physical AI (e.g. VLMs, VLAs, World Models)
• Develop technical domain expertise in areas of 2D and 3D imaging and annotation, multi-sensor fusion and calibration, GPS/INS navigation systems, computer vision and other autonomy-adjacent concepts
• Be accountable for the technical customer experience and commercial growth, expanding relationships and use cases with existing customers
• Collaborate with highly technical engineers at our customer sites to ensure satisfaction with our data, software platforms, and workflows
• Design and develop playbooks, demos, and other tools to ensure efficient and successful pilots and customer expansions
• Pioneer the development of a global Robotics Data Marketplace, actively seeking out and engaging with key international partners to build a comprehensive data ecosystem
• Evangelize Scale by interacting with customers at major industry events and academic conferences