Product Designer, Feefo

Salary not provided

Figma

JIRA

Confluence

Mid level

London

More information about location

3 days a week in office

Helping brands connect directly with customers

Job no longer available

Helping brands connect directly with customers

101-200 employees

B2BMarket researchSaaS

Job no longer available

Salary not provided

Figma

JIRA

Confluence

Mid level

London

More information about location

3 days a week in office

101-200 employees

B2BMarket researchSaaS

Company mission

To take the guesswork out of growing a business and building the best customer experience.

Job

Company

Role

Who you are

Passionate about solving problems
Self-motivated and organized
Commercially minded
Proven experience designing new product and seeing these through to launch
Proven experience enhancing live products for optimal user experience
Experience designing for a B2B Saas platform
Comfortable working at both high level and granular detailed level
You are proficient in delivering:
Prototypes
Wireframes
Mockups
High-fidelity designs
User Journey Maps
User testing
Expert in Figma and proficient working knowledge of Jira/Confluence

What the job involves

Translating the goal of the product into a functional and beautiful user experience; both new products/features and enhancing existing product features
Remaining up to date on industry trends, market conditions, and consumer preferences and using these to inform our design decisions
Validating and iterating on designs using customer and stakeholder feedback
Working closely with Product Owners/ Managers, and Engineering team, to ensure the design is achievable and considers functional and non-functional requirements
Using data to inform decision making
Ensuring the user experience is intuitive and reduces points of friction for customers and consumers
Taking accountability for maintaining the design system and ensuring consistency and coherence across the entire product
Present product design ideas to leadership and external partners and take direction whenever necessary

Salary benchmarks

Our take

Feefo is a verified customer reviews platform that enables brands to improve consumer experiences, build loyalty, and drive growth by unlocking reliable insight obtained from real customer feedback.

Great reviews have become one of the most critical parts of any marketing campaign. Indeed, Feefo has found that in research among 2,000 consumers, 96% read or use reviews. It's never been more important for companies to understand how their customers are feeling, and that's where Feefo comes in. Their artificial intelligence tools enable businesses to comb through feedback rapidly, spotting trends and truly getting to know their customers (without ever being intrusive).

In August 2021, Feefo acquired London-based consumer reviews and feedback business Reevoo, as part of its expansion strategy. The two companies combined currently support 4,000 brands globally including Kia, Currys PC World, Expedia. Future product innovation for the enlarged business will likely continue to focus on strengthening its offering to provide even more valuable data driven insight to clients.