Partner Development Manager, Parloa
$85-110k
+ Equity
Conversational AI platform
Be an early applicant
Conversational AI platform
201-500 employees
Be an early applicant
$85-110k
+ Equity
201-500 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- 3+ years of experience in partner management, sales or business development at a software company
- Curiosity, high-energy and a strong level of ownership
- Excellent relationship-building, negotiation skills and sales orientation
- Proven track record of driving business growth and achieving results
- Strong communication skills to articulate company vision and effectively collaborate with internal and external stakeholders
- Ability to execute in an environment where priorities change quickly, demonstrating agility, adaptability, and problem solving skills
- Experience in enterprise software or contact center technologies (CCAAS, IVR, ITR, Chatbots, Conversational ai, etc) is a plus
- Experience in sales through a partner ecosystem is a big plus
What the job involves
- As our new Partner Development Manager your mission is to drive revenue growth by identifying, qualifying and activating new partners to drive revenue and market share..You will track partner performance against key metrics, identify high performing partners, and explore new strategies to enhance partner engagement and revenue generation
- You will collaborate closely with cross-functional teams, including sales, marketing, and technical experts, to ensure the successful implementation of the partner program and drive revenue growth through partner sales
- Qualify, acquire, and activate new partners, evaluating their fit with the Parloa’s partner portfolio to achieve strategic objectives and goals
- Actively manage an existing portfolio of partners, nurture ongoing relationships and drive collaboration to achieve revenue growth targets
- Clearly articulate the joint value propositions to inspire partners to promote our solutions and deliver value to their customers
- Provide support and resources to partners to enable them to effectively promote and sell Parloa products
- Track partner performance against predefined metrics and KPIs, analyze data to identify high performing partners and areas for improvement
- Take a creative and proactive approach to partnership development, exploring new opportunities, develop new strategies and initiatives to leverage partnerships best driving more partner engagement and revenue generation
- Collaborate with the sales enablement team to develop and implement scalable sales enablement programs, providing the partners with the tools, resources, and training necessary for success
- Collaborate cross-functionally with other internal teams (sales, marketing, product, etc.) to drive partner success
Application process
- Recruiter video call → Hiring Manager Interview → Case Study interview → Meeting the team → Founder interview
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding off the back of tripling revenue growth and a 2023 entry into the US market. This will be invested into scaling its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Apr 2024
$64.9m
SERIES B
Mar 2023
$21.1m
SERIES A
Total funding: $90.2m
Company benefits
- Opportunity to build and scale your career at the intersection between sales and product in a dynamic and growing startup on its journey to become the international leader in SaaS platforms for Conversational AI
- Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture and set new industry standards in customer communication
- Competitive salary
- Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
- Flexible working hours and possibility to take additional vacation days
- A great company culture with regular team events, games night or other social activities
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks
Company values
- We are customer-obsessed - For us, our customers always come first. Our AI solution is designed to create the highest value for the businesses we work with. At the same time, our team puts a lot of heart and soul into making our customers successful, building close relationships on our joint journey
- We are partner-focused - We think of our partners as part of the Parloa Team. Together with them, we are putting the customer at the center and realizing our vision of creating smooth conversations with the help of AI. We live and breathe partnerships and understand that we’re simply better together!
- We love humans and technology - At Parloa, we love to build relationships and enjoy getting to know the people behind the companies we work with. We are equally excited about the possibilities technology offers to revolutionize how companies talk to their customers – through people and AI, combining the best of both worlds
Company HQ
Prenzlauer Berg, Berlin, Germany
Articles
Leadership
Malte Kosub
(CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
Salary benchmarks
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