GTM Engineer, Ushur
$140-220k
Plus bonus and equity
3 days a week in office (Santa Clara, CA)
AI-powered customer experience automation
Be an early applicant
AI-powered customer experience automation
201-500 employees
Be an early applicant
$140-220k
Plus bonus and equity
3 days a week in office (Santa Clara, CA)
201-500 employees
Company mission
Ushur's mission is to transform every customer journey through cutting-edge technology that brings companies closer to their customers.
Role
Who you are
- 2+ years in B2B Saas company
- Bachelors degree in Computer Science and MBA
- Proven ability to operationalize lead routing, scoring, pipeline workflows, and funnel performance reporting
- Experience working in modern CRMs, especially Planhat or similar AI-native platforms
- Strong experience with Marketing Automation (e.g. HubSpot) workflows, lifecycle automation, and ABM platforms (e.g., 6Sense, Demandbase, Rollworks)
- Experience with AI Agents for GTM and B2B growth marketing, supporting personalized, data-driven revenue acceleration
- Experience with SEO/GEO, paid acquisition, lead nurture, and website conversion optimization
- Strong analytical rigor across attribution, forecasting, and revenue efficiency metrics
- Comfortable partnering daily with Sales, Marketing, Product, and Data teams in a fast-paced environment.
What the job involves
- Ushur is hiring a GTM Engineer to build the execution layer behind our revenue engine, sitting at the intersection of Marketing, Sales, Customer Success, and Product
- This role partners closely with the Senior Manager, Growth Marketing, ensuring demand generation programs connect seamlessly into pipeline conversion, SDR execution, and expansion outcomes
- This is a highly execution-oriented role, approximately:
- 70% GTM technical + revenue operations workflows
- 30% marketing enablement + buyer journey support
- Build and maintain lead routing and sales automation workflows across HubSpot, Planhat, SDR processes, improving speed-to-lead and pipeline handoffs
- Improve CRM data hygiene and infrastructure, ensuring accurate account/contact data, lifecycle stages, pipeline consistency, and clean reporting
- Develop AI Agents and automated GTM plays that proactively trigger next-best actions across the funnel (e.g., outreach, nurture, expansion prompts), aligned to personas and revenue motion
- Translate product usage signals into revenue actions, triggering GTM plays when users hit thresholds, invite teammates, approach limits, or show expansion behavior
- Develop and optimize intent + account scoring models using signals such as website engagement, content consumption, HubSpot activity, third-party intent data, and in-product expansion indicators
- Enable SDR teams with AI-assisted outreach personalization, including auto-generated account-specific email snippets, persona-based playbooks, and testing frameworks to improve outbound conversion
- Build GTM analytics and forecasting dashboards, tracking funnel conversion by stage, pipeline velocity, retention cohorts, and CAC vs LTV by segment
- Drive experimentation across routing, scoring, nurture, outbound personalization, and expansion-trigger programs, building tight feedback loops with Growth Marketing
- Identify gaps in tactics & collateral across the buyer journey and coordinate creation new assets to support GTM motions such as interactive demos, persona-specific enablement assets, and stage-based content bundles
- Support sales enablement systems with automation so reps can quickly surface the right case studies, proof points, and content based on deal stage and industry
Our take
A positive customer experience is essential to prevent sales friction and boost revenue as a business, but managing every client interaction can be tough. Whilst automation technology can help reduce this workload, existing solutions generally tackle either front-end customer service or back-office automation, isolating the processes from each other despite both being automatable.
Ushur provides an AI-powered customer experience automation platform, providing no-code tools that can help businesses automatically interact with customers and boost conversion rates at scale. In addition to handling the end-to-end customer acquisition and onboarding process, the platform also includes functionality for the automation of back-office process handling whilst maintaining compliance with HIPAA, GDPR, and other major privacy regulations.
Whilst the plethora of specialized customer experience solutions on the market presents challenges to the company, Ushur's unification of front-end and back-end automation allows it to stand out. When combined with its no-code approach, the company claims it can greatly reduce time spent on manual sales processes, whilst ensuring customer experiences are frictionless and data is handled professionally. Impressive 2023 funding will enable it to expand its experience automation portfolio, develop its AI, and expand into new regions and verticals.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2023
$50m
SERIES C
Feb 2021
$5m
SERIES B
Total funding: $92m
Company benefits
- 100% covered, top-of-the line health benefits for all employees
- Flexible work hours, potential to work remotely, and easy parking at the office
- Supportive and collaborative work environment that promotes a culture of learning
- We empower our team members to innovate and do the extraordinary
Company HQ
Santa Clara, CA
Leadership
Simha Sadasiva
(CEO)Previously Principal Engineer at Clearwater Networks and Senior Director of Session Delivery Network Solutions at Dialogic, Inc.
Henry Peter
(CTO)Previously Product Architect at Dialogic, System Architect at Veraz Networks and Systems Engineer at Lucent Technologies.
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