Office Manager, Reward
+ Employee share scheme
3+ days a week in office
Customer insights and loyalty-tech
Open for applications
Customer insights and loyalty-tech
201-500 employees
Open for applications
+ Employee share scheme
3+ days a week in office
201-500 employees
Company mission
To power the best loyalty programmes in the world.
Role
Who you are
- This role is perfect for a detail-oriented, proactive individual who takes pride in creating a great work environment
- Super-organised & detail-oriented - You love keeping things running smoothly
- People-focused & proactive - You anticipate needs before they arise
- A problem solver If something’s broken, you figure out how to fix it
- Eager to learn & grow - You’re looking for a role where you can develop EA skills
- An office all-rounder - From restocking supplies to welcoming visitors, no task is too small
What the job involves
- Rewards Office Manager is the heartbeat of our workplace, responsible for maintaining a well-organized, welcoming, and efficient office environment
- Based at our London HQ, in the heart of London retail district, you will ensure the smooth running of daily operations, oversee facilities and events, and provide support to employees and visitors alike
- In addition to general office management, this role provides a platform for someone keen to develop their skills as an Assistant to our Executive team, providing the opportunity to work with and learn from existing executive support team
- An office all-rounder - From restocking supplies to welcoming visitors, no task is too small
- Open and prep the office daily, ensuring meeting rooms, kitchens, and common areas are tidy and well-stocked
- Oversee office supplies, including stationery, snacks, and kitchen essentials
- Manage deliveries, parcel distribution, and waste disposal
- Liaise with maintenance providers and IT to ensure everything from heating to coffee machines is in top condition
- Conduct regular office checks and coordinate cleaning services to maintain a professional and welcoming environment
- Be the friendly face that welcomes visitors, ensuring they have everything they need
- Set up and clear meeting rooms, ensuring refreshments, IT, and supplies are ready to go
- Organise catering, drinks, and bookings for team events and external meetings
- Assist with planning and logistics for office events, celebrations, and team socials
- Gain hands-on experience supporting the executive team with administrative tasks
- Learn how to manage schedules, travel arrangements, and meeting coordination
- Support key business processes, helping to refine your skills as an Executive Assistant
Application process
- Stage 1: Applied
- Stage 2: Phone Screening
- Stage 3: Psychometric Assessment
- Stage 4: 1st Interview
- Stage 5: 2nd Interview
- Stage 6: Offer
Salary benchmarks
Our take
Reward is Europe’s largest independent bank Engagement as a Service solution platform and a leading provider of personalised card-linked offers, getting customers closer to the things they care about while ensuring banks and retailers alike benefit from more rewarding and profitable interactions.
The company’s unique data sets enable banks and retailers to understand customers’ shopping behaviours, measuring customer engagement across in-store and online sales. It also powers loyalty programmes for some of the world’s leading financial institutions and retailers, including NatWest Group, Visa, Boots, Costa, Waitrose & Partners, Cineworld, and more.
The company has given more than £2B in rewards to banking customers. Reward’s simple, yet powerful approach is set to remain a market leader as it transforms and powers loyalty programmes around the world.
Freddie
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Company benefits
- Annual Review: We review your performance and compensation every year to ensure you're rewarded for your hard work
- Bonuses: Enjoy bonuses based on both your individual achievements and our company's success
- Annual Leave: Start with 25 days of vacation plus bank holidays, and enjoy an extra day each year, up to 30 days
- Company Holiday: Relax with 3 additional days off between Christmas & New Year
- Holiday Flexibility: Need more time off or want to save some for later? You can buy and sell holiday days, and even bank them depending on your tenure
- Hybrid Working Model: Enjoy a balanced work life with 3 days a week in the office
- Volunteering Program: Make a difference with opportunities to volunteer
- Company Events: From our Christmas party to all-company events and social gatherings throughout the year, we love to have fun together! Our active social committee keeps things lively
- Team Socials: Bond with your colleagues at regular team socials
- Pension: With Hargreaves Lansdown, we match up to 6% of your contributions to help you save for the future
- Employee Share Scheme: Own a piece of the company with our share scheme
- Salary Sacrifice Program: Save on taxes with programs like the cycle to work scheme, electric car scheme, and season ticket loans
- Perks at Work: Enjoy cashback and discounts at your favourite stores
- Employee Referral Scheme: Help us find great talent and earn rewards
- Private Healthcare: Get top-notch healthcare coverage with Bupa
- Income Protection: Rest easy knowing you're covered in case of unexpected events
- Critical Illness Cover: Financial support if you face a critical illness
- Life Insurance: Peace of mind for you and your loved ones
- Dental Cover: Keep your smile healthy with our dental coverage
- Yulife App: Access wellness resources and enjoy discounts on the Yulife app
- Generous Family Friendly Cover: We support you and your family with comprehensive family-friendly benefits
- Generous Parental Leave: We offer enhanced leave options to support you during this special time
- Supportive Environment: We’re here to help you balance your new responsibilities with your career
Company HQ
Mayfair, London, UK
Leadership
Jamie Samaha
(CEO)Jamie has been at Reward since 2023, initially joining as an Executive Advisor, becoming CEO in 2023. Previously they were a Group CEO at Prezzee. They also spent 6 years at Mastercard, while there, they held various VP roles.
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