Commercial Account Executive, PagerDuty

• Do you have a proven track record of success working with new logo accounts?
• Are you skilled in prospecting, organizing, and enjoy achieving victories?
• This is an exceptional opportunity for someone who is passionate about technology, has experience selling complex solutions, and can provide consultative guidance to clients
• 3+ years strong background in lead generation and prospecting, 2+ years of previous experience successfully closing net-new customer deals
• Experience with common SaaS software tools (SFDC, Outreach/Salesloft, Tableau, DemandBase, 6Sense)
• We encourage you to submit your resume even if you don't meet every requirement

Desirable

• PagerDuty is seeking a Commercial Account Executive to join our diverse, customer-focused team!
• In this role, you will report to a Director of Commercial Sales
• Your focus will be on acquiring new business opportunities among a group of accounts that fit our ideal customer profile and have a higher propensity to buy and expand with PagerDuty
• These accounts would sit in our commercial segment and would sit between 50-500 million in revenue
• Daily responsibilities include creating, developing, and managing net-new business deals and expanding our footprint once the account is landed
• Understand the problems and focus areas of your stakeholders and effectively communicating how PagerDuty will support and address those company priorities
• Align use cases with the appropriate service offering
• Quickly adapt to the Command of the Message (COM) selling model and employing solution selling/customer-centric sales method\
• Develop a proactive point of view on solutions based on customer's biggest pain points
• Encourage positive conversations between new or potentially new customers and sales teams, leading to solutions aligned with the customer's strategic vision
• Ensure complete customer satisfaction in all interactions
• Call and email executives at senior levels across various lines of business using scaled techniques and tools
• Document key qualification details, including use case, purchase timeframes, and next steps (MEDDICC Framework)
• Close and manage land-and-expand deals with the main focus on acquiring new customers
• Prioritize opportunities and allocating appropriate resources