IT Associate, LRN
Ethics & compliance program solutions
Job no longer available
Ethics & compliance program solutions
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To inspire principled performance in organizations by helping them foster winning, ethical cultures.
Role
Who you are
- Bachelor’s degree in Computer Science, IT, Engineering, or sufficient experience
- Basic knowledge of computer hardware, software, and network systems
- Familiarity with troubleshooting Windows and macOS environments is beneficial
- Strong problem-solving skills, attention to detail, and the ability to work both independently and as part of a team
What the job involves
- The Corporate IT Associate will play a key role in maintaining and supporting LRN’s internal IT systems, including hardware, software, and network infrastructure
- This role focuses on troubleshooting technical issues, assisting with system upgrades and installations, and providing comprehensive IT support to employees
- Working closely with the IT team, you will receive on-the-job training across various aspects of corporate IT, gaining valuable hands-on experience essential to ensuring the smooth operation of our internal infrastructure
- This is an on-site position designed to support office operations daily
- Serve as the first point of contact for technical assistance via phone, email, and chat
- Assist end users with the installation and configuration of laptops, desktops, mobile devices, peripherals, and software
- Troubleshoot issues and escalate unresolved problems to higher-level support as needed
- Manage Help Desk tickets in accordance with established SLAs
- Install software, patches, and updates on desktops and laptops
- Collaborate with vendors to resolve IT-related issues
- Demonstrate strong problem-solving and client relationship skills while communicating effectively both verbally and in writing
Our take
LRN, a long-established provider of ethics and compliance solutions, is gaining renewed prominence as demand for ESG transparency continues to grow. As businesses face increasing pressure to demonstrate strong ethical standards, the need for effective compliance training and oversight has come into sharper focus.
The company delivers corporate training across areas such as diversity, ethics, and regulatory compliance, alongside data-driven analytics that help organizations assess and improve their performance. In 2022, LRN expanded its DE&I learning offering and received industry recognition for its corporate training videos, reflecting its ability to keep pace with evolving expectations.
With research consistently showing that ethical companies tend to outperform their peers, demand for LRN's service is likely to continue growing. As it expands its global footprint, the firm is increasingly positioned as a leader in ethics and compliance solutions.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (2 rounds)
Jan 2000
$30m
EARLY VC
Jan 1994
$2m
ANGEL
Total funding: $32m
Company HQ
Midtown East, New York, NY
Leadership
Dov Seidman
(Founder & Chairman)Dov founded LRN in 1994 and has served as the Chairman since. He also founded The HOW Institute for Society in 2017 where he has served as the Executive Chairman since.
Bob Lemmond
(CEO)Prior to joining LRN in 2025, Bob co-founded Nexus Partners. He also served as Chief Commercial Officer at ISS and Clarivate and as CEO & President of Law & Business at Wolters Kluwer.
Matt Plass
(Chief Market Strategy Officer)Previously, Matt was the CEO and Chief Learning Officer at Interactive Services.
Bobby Jenkins
(CFO)Alongside LRN, Bobby is an Adjunct Professor at Virginia Commonwealth University. Previously, he was the CFO at Corporate Visions and Skillsoft.
Parijat Jauhari
(Chief Product & Technology Officer)Prior to joining LRN in 2021, Parijat was the VP of Product Management at Qu and a Senior VP/Head of Product Management & Analytics at Fishbowl.
Ty Francis MBE, CCEP
(Chief Advisory Officer)Alongside LRN, Ty is a Chair of the Board for Solent University Business and Law School as well as an Executive Producer/Governance, Ethics & Compliance Consultant at Western Edge Pictures. Previously, he was an Executive VP of Global Ethics, Compliance & Governance Programs at Ethisphere and VP of the New York Stock Exchange & Governance Services at NYSE.
Patsy Sciutto Doerr
(Chief People & Culture Officer)Patsy is also a Principal Consultant at Change for Social Good, a role she's held since 2022. Previously, she was a Relationship Manager at Eleven Canterbury and CPO at UDR.
Jean Brody
(CMO)Jean is also the CMO at Williams Lea, a role she's held since 2022. Previously she was a Marketing Director at CT TyMetrix and RR Donnelley.
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