Senior Implementation Consultant, Iterable
$113.5-179k
OTE
OTE includes target variable pay. + Equity
Growth marketing platform
Job no longer available
Growth marketing platform
501-1000 employees
Job no longer available
$113.5-179k
OTE
OTE includes target variable pay. + Equity
501-1000 employees
Company mission
Iterable's mission is to connect people with products that bring them joy.
Role
Who you are
- Qualifications:
- Coaching and teaching
- Strategic thinking
- Problem-solving
- Facilitating
- Training
- Empathy for customers and teammates
- Communicating and listening
- Project management
- Marketing technology
- A Bachelor’s degree in Business, Marketing, Computer Science, IT, or comparable
- Understanding how data flows between systems in a tech stack
- 3+ years experience delivering complex MarTech implementation consulting to large enterprise customers leveraging multiple channels for multiple brands across global teams
- Nice to have: Have experience in growth marketing operations, marketing automation, & email/SMS/mobile marketing
What the job involves
- The core purpose of the Iterable Professional Services team is to delight our customers with experiences & outcomes that maximize our ARR
- Our team is made up of project managers, implementation consultants, solution architects, deliverability consultants, and a customer education manager
- We deliver growth marketing strategy, implementation consulting, project management, deliverability consulting, and education services to our customers
- We measure our success by customer satisfaction, time to value, NPS, adoption of online training Academy, and Net Retention Rate of recurring service offerings
- The core purpose of a Senior Implementation Consultant: To delight your customers with experiences and outcomes that maximize their growth and ours
- Lead customers through successful implementations of the Iterable platform
- Build relationships with key stakeholders by learning and solving their challenges
- Manage internal resources, customer resources, and third parties as needed
- Build customer-facing artifacts like presentations, project plans, data schemas, migration guides, MarTech architecture diagrams, configuration outlines, and long-term success plans
- Advocate internally for your customers’ product needs
- Effectively manage and complete on-time multiple projects simultaneously
- Support the Sales team with pre-sale scoping, planning, RFP responses, and presenting our process
- Keep your project plans and meeting notes organized and up to date in our system of record
- Engage in team meetings & discussions in order to share successes, learn solutions, and propose ideas
- Contribute to innovations in our processes, operations, tools, team structure, and service offerings
- Participate in cross-functional improvement initiatives to support the achievement of our OKRs
- Travel to onsites in order to gain valuable face-time with key customers
Our take
Iterable is a growth marketing platform that enables brands to create, execute and optimize cross-channel campaigns. The company aims to complement and support marketers in creating effective user engagement campaigns throughout the sales funnel, and across all channels.
The global omnichannel retail commerce platform market is expected to grow to $14.6 Billion by 2026. The opportunity within this sector has bought with it considerable competition for Iterable, including Punchh, RedPoint and 6Sense. Despite this, the company has firmly established a name for itself and now has over 800 customers (including DoorDash, Fender, Calm, Box, and Cars.com).
After raising significant funding in 2021 and a controversial change in leadership that same year, Iterable is investing in several sales-focused AI technologies in order to appeal to enterprise companies. According to the CEO, the company is gearing up for a possible initial public offering.
Steph
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$200m
SERIES E
Dec 2019
$60m
SERIES D
Total funding: $342.2m
Company benefits
- Paid parental leave
- Pension plan
- Medical, dental, vision, & life insurance
- Balance Day (First Friday off every month)
- Fertility & Adoption Assistance
- Flexible PTO
- Daily lunch allowance
- Monthly Employee Wellness allowance
- Quarterly Professional Development allowance
- Pre-tax commuter benefits
- Complete laptop workstation
Company HQ
Financial District, San Francisco, CA
Leadership
Andrew Boni
(CEO & Co-Founder)Previously Application Services Developer at Boston College for 3 years and Lead Web Developer at Kollaboration Boston for 9 months
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