Partnerships Coordinator, Vivid Seats
$50-60k
+ Annual bonus incentives; + Equity
In-office on Tuesday-Thursday
3 days a week in office
Ticket exchange and resale platform
Open for applications
Ticket exchange and resale platform
501-1000 employees
Open for applications
$50-60k
+ Annual bonus incentives; + Equity
In-office on Tuesday-Thursday
3 days a week in office
501-1000 employees
Company mission
Vivid Seats' mission is to empower every fan to get to the live events that shape their most vivid moments and memories.
Role
Who you are
- Experience in account management, partnership marketing, and/or sales
- Exceptional people skills with an innate ability to build relationships
- Outstanding organizational skills and a laser focus on details
- Strong written and verbal communication skills
- Proficient client service skills with an ability to anticipate opportunities and challenges
- Understanding of basic eCommerce concepts
- Ability to see things through to resolution
What the job involves
- As a Partnerships Coordinator, you will be expected to thrive in a hard-charging environment and a role that is fluid and flexible
- This person should be incredibly organized, ready to learn, and hungry to achieve and make an impact
- The Partnerships Coordinator will be responsible for managing Vivid Seats’ day-to-day relationships with a number of its most important partners, ensuring our partnerships are effective and our partners and customers have a great experience with us
- Also, this person will be expected to build exceptionally strong relationships while contributing culturally to the team and the company
- Manage and execute partnership agreements by ensuring all contractual obligations are met, including branding, activations, and order fulfillment
- Act as the main point of contact for assigned partners, developing strong relationships and maximizing the potential of each partnership
- Assist with the roll out of new product enhancements and partner onboardings
- Manage the technical implementations of new partnerships
- Collaborate with internal teams (Marketing, Engineering, Product, Customer Experience) to enhance our partnerships and solve challenges
- Coordinate with internal teams to track key projects and progress towards deadlines
- Create and analyze reports focused on partnership success metrics in order to identify trends and make recommendations that drive increase in revenue
- Support the entire Partnerships and Business Development team on projects as needed
- 30 days in...
- Complete new hire orientation, gaining the resources you need to be successful
- Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers
- Acclimate to team and company norms, business objectives, and Vivid Seats values
- Learn our various types of partnerships, their structure and day-to-day operational requirements
- Become familiar with department reporting, analytics, and internal tools
- 90 days in...
- Contribute to and enhance our approaches, methods, or technologies to mitigate risks and improve efficiencies
- Build, maintain, and leverage internal and external relationships to achieve progress and advance objectives
- Understand our different partner structures and be able to independently audit partner sites, coordinate assets and monitor project timelines
- Own, create and analyze internal reports
- 180 days in...
- Apply methods to execute individual tasks that positively impact the team
- Play an active role in continued learning to advance skill sets necessary for team goals
- Become a trusted point of contact and resource for partners to assist them and their needs and requirements
Our take
Founded in 2001, Vivid Seats is one of the leading online ticket marketplaces. The event tickets market is one of the biggest out there, expected to reach almost $85 billion by 2027, and the company has secured its place within it with partnerships with big players like ESPN, RollingStone, and the NBA.
The company's strategy has so far been based on massive public exposure through heavy spending on digital advertising, which has brought it great success to date. Its connects millions of buyers with thousands of ticket sellers each year, covering hundreds of thousands of different events.
Vivid Seats boasts high revenues and sustained growth, and went public in 2021. Following its listing on the NASDAQ, the company has been focusing on expanding operations and broadening its tech capabilities. A recent development is the company's Vivid Picks app, which combines live event and gaming experiences to target changing trends in the events ticket space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
42% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2014
$5.2m
SERIES A
Mar 2012
$3.9m
ANGEL
Total funding: $9.7m
Company benefits
- Health, dental and vision packages: BCBS PPO, HSA and HMO plans, mental heath and telehealth programs.
- Retirement and savings programs, continuing education opportunities, and rewarding performance incentives.
- PTO, mental health days, and maternity/paternity policies.
- Company-wide town-halls, hackathons, product demos, in-office happy hours, holiday and summer events, company-sponsored sports leagues and competitions.
- Gym membership fees, wellness weeks, access to on-site treadmill desks, bike storage, fitness classes, and inspiring office spaces.
- Hybrid working arrangements at accessible office locations. Company-provided laptops, monitors, & software in-office. Room for ideas (open floorplan with plenty of meeting rooms, quiet areas, and whiteboards), and coffee. We’re talking good coffee.
Company HQ
West Loop Gate, Chicago, IL
Leadership
Eric Vassilatos
(Co-founder)Also Principal at Magnolia Capital and Managing Partner at SkyBox capital.
Stan Chia
(CEO)Board Director at 1871, and Board Member at the Georgia Institute of Technology. Former COO of GrubHub.
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