Senior Growth & CRM Marketer, Abridge
$150-170k
+ Equity
3 days a week in office (SoHo, NY)
Powering deeper understanding in healthcare through purpose-built AI
Open for applications
Powering deeper understanding in healthcare through purpose-built AI
101-200 employees
Open for applications
$150-170k
+ Equity
3 days a week in office (SoHo, NY)
101-200 employees
Company mission
To power a deeper understanding in healthcare.
Role
Who you are
- ~8 years in CRM/Lifecycle marketing with a strong analytical and strategic focus
- Deep, hands-on Braze expertise for campaign management, personalization, and analytics
- Proven ability to develop and execute impactful CRM strategies that drive business growth
- Proficiency Sigma is ideal for the success of the role
- Strong understanding of customer journeys and marketing KPIs
- Excellent communication skills, adept at translating complex data into clear, actionable insights
- Experience partnering and managing effectively with external CRM agencies
What the job involves
- The successful candidate will be instrumental in architecting and executing our data-driven CRM strategy, with a focus on the comprehensive customer journey across diverse audiences, including executive buyers , enterprise administrators clinician end users, and event attendees
- This pivotal role requires deep expertise in Braze to develop highly personalized experiences and rigorously measure the efficacy of every marketing touchpoint
- The position demands a strategic mindset, robust analytical capabilities, and a collaborative approach with an external agency
- CRM Strategy & Lifecycle Ownership: Design, develop, and implement a robust CRM strategy, building out comprehensive customer lifecycle programs and automated journeys within Braze to maximize engagement, retention, and loyalty across all segments
- Braze Platform Mastery: Serve as our resident expert of the Braze platform. This means end-to-end management including campaign setup, advanced audience segmentation,and A/B testing
- You'll lead the charge in optimizing our use of Braze, exploring new features, and ensuring data integrity
- Cross-Functional Collaboration & Agency Management: Work seamlessly with our product marketing, content, customer, and events teams to ensure CRM initiatives are fully executed
- Crucially, you'll partner with our external agency, guiding them on specific execution
- Data-Driven Insights & Optimization: Dive deep into CRM performance data from Braze and other sources (e.g., Salesforce, Sigma)
- You'll share in-depth analyses, identify key trends, uncover opportunities for optimization, and provide actionable insights that directly influence marketing, sales, and product strategies
Our take
Summarizing key elements of healthcare conversations is crucial for both physicians and patients. Medical scribes, though effective, are costly, and the healthcare system faces funding and staffing crises. This has created a demand for more efficient notetaking solutions.
This is where Abridge comes in, it has developed a HIPAA-compliant AI platform that transcribes, structures, summarizes, and provides insights from audio or transcripts of medical conversations. It claims to work across all specialities and offers patient-friendly summaries in easy-to-understand language.
Abridge aims to alleviate pressure on the healthcare system from the patient's perspective, a unique approach among healthtech startups. While companies like Inovia, DOUB, and DeepScribe focus on assisting physicians with medical transcription AI, they lack Abridge's patient-centric features, which are valuable in enhancing the patient experience.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
May 2025
$300m
SERIES E
Feb 2025
$250m
SERIES D
Total funding: $757.5m
Company benefits
- Unlimited PTO, plus 12 national holidays
- 16 weeks paid parental leave, for all employees
- Flexible working hours — we care more about what you accomplish than what specific hours you’re working
- Remote work environment
- Equity for all new employees
- Generous equipment budget for your home office setup ($1600)
- Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup
Company HQ
Downtown, Pittsburgh, PA
Leadership
Shivdev Rao
(CEO)Alongside their work as a practising Cardiologist at the University of Pittsburgh Medical Center, they also served as Physician Advisor in Residence and ultimately EVP at UPMC Enterprises; co-founded DocDok; and worked as a co-architect on a healthcare project at the Kauffman Foundation.
Sandeep Konam
(CTO)Completed an MS in Robotics at Carnegie Mellon, then served as Senior Product Manager at UPMC Enterprises. Has delivered guest lectures at Carnegie Mellon, Stanford, and the University of Pittsburgh.
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