Internal Communications Business Partner, Just Eat Takeaway.com
2-3 days a week in office (Fleet Place, London)
Global online food, grocery and retail delivery marketplace
Posted today
Global online food, grocery and retail delivery marketplace
1001+ employees
Posted today
2-3 days a week in office (Fleet Place, London)
1001+ employees
Company mission
Empowering everyday convenience.
Role
Who you are
- Proven track record of working in the Internal Communications space in a fast-paced, international business
- Ability to lead, coordinate and implement complex projects in a fast-paced, international and/or tech-focused company
- Problem solver with the ability to translate strategy and insights into engaging online and offline activities for multiple audiences in tight timelines and budgets
- Tech-savvy with an interest in discovering and implementing new and improved engagement approaches (strategies, channels, other deliverables) through the use of insight
- Strong interpersonal and relationship building skills with experience of advising and influencing people at all levels of an organisation
- Excellent written and verbal communication skills, and strong project management and decision-making abilities, with cool head in a crisis
- Strong team player with self-starting capabilities who can work in groups or alone to drive results
What the job involves
- The People Communications and Employer Brand team looks after Internal Communications, Employer Brand and Events
- From promoting and maintaining our reputation and what we stand for as a business in the outside world (especially to prospective candidates) to how we inform, involve, and inspire JETers through events, experiences and interactions, we create engaged brand ambassadors throughout the whole employee journey
- Our team builds understanding of and engagement with the Just Eat Takeaway.com strategy, vision, culture and values through external-facing and company-wide communication activities across all our markets using the latest communication technologies and ideas
- Internal communications-based roles in this team develop and deliver communications activities for employees across key business functions, working with colleagues at all levels to drive engagement both within functions and across the wider business
- IC strategy: Work with ExCo members and senior leaders to define and implement communications strategies that improve engagement both among local teams and with the wider business:
- Developing and rolling out local campaigns and content strategies to bring to life our vision, strategy, values and EVP for employees - informing, involving and inspiring through communications activities to create a sense of belonging and shared purpose, and turning colleagues into active advocates of JET
- Managing local channels (including our intranet, global all hands, digital signage platforms, etc) to ensure the right people get the right information at the right time in the right way
- Acting as a trusted partner to local senior leaders (ExCo and SLC) to ensure global and local IC needs are met as required to deliver on set objectives
- Content creation: Content creation, including sourcing and publication of news for global/local channels, and research and development of communications materials (presentations, videos, etc) as needed for leaders and stakeholders
- Insight and advice: Use insight to become a trusted, critical friend and communications coach to local leaders to advise on future message delivery and strategic direction
- Budget management: Managing local budgets associated with activities, partnering with the business where needed to get the best value for JET
Salary benchmarks
Our take
Just Eat Takeaway, born from the merger of Just Eat and the Dutch-born Takeaway.com, stands as a formidable force in the realm of food delivery. Surpassing expectations, this union has made way for the world's largest online food delivery entity outside of China. Bolstering its stature further, the company made a significant move in 2021 by venturing into the US market through the acquisition of Grubhub, solidifying its position as a major player in the industry.
However, amidst its successes, Just Eat Takeaway faces competition from competitors like Uber Eats and Deliveroo. While it dominates the UK market, its global revenue pales in comparison its its rivals, such as Delivery Hero and DoorDash. Nonetheless, the company's established stronghold in one of the world's largest food delivery markets offers a degree of stability amid the fluctuating demands of customers witnessed in recent years.
To stay in the game, Just Eat Takeaway has grown to operate across 17 countries and 356,000 partners, via acquisitions and organic growth. It's also entered the grocery and retail delivery market alongside its primary restaurant delivery service. Though one of the last to venture into the grocery delivery sector, it has secured a partnership with the Co-Op, indicating a proactive approach to the market. Furthermore, the company continues to carve out its niche by offering exclusive services, such as being the sole courier for Domino's Pizza in the UK and Ireland, adding unique value to its offerings.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Employee endorsements
Nice people
"The people make JET! There is a very social culture making it easy to meet new people and get to know your team. Everyone is so friendly and ensure..."
Funding (2 rounds)
Apr 2014
$85m
SERIES B
Jan 2012
$15.2m
SERIES A
Total funding: $100.1m
Company benefits
- Leisure and Lifestyle: These benefits are designed to help you make the most of your time and enjoy everyday life: Generous annual leave entitlement | An additional day off to celebrate your birthday - take it whenever suits you | Flexibility to buy or sell holiday days (within an annual limit) | Monthly meal allowance to enjoy food at work or at home | Access to discounts, cashback offers and savings via an employee portal
- Protecting the Future: These benefits are designed to give you and your loved ones peace of mind: Life insurance cover from your first day of employment | Income protection support if you're unable to work due to long-term illness or injury | Pension scheme with company contributions and the flexibility to increase your own contributions
- Health and Wellbeing: Helping you stay physically and mentally healthy: Private medical insurance options, depending on your role and location | Enhanced family leave for maternity, adoption, paternity, and shared parental leave | Annual eye care benefits, including eye tests and financial support for glasses | Confidential Employee Assistance Programme (EAP) | Office perks including healthy snacks and drinks | Mental health support, including on-site coaching and access to wellness platforms
Company values
- Lead: We’re proud to be a global leader in the online food and retail delivery market. Not just in choice and order numbers, but also by creating innovative and sustainable solutions
- Deliver: We deliver more than just fantastic food and goods, both to our customers and ourselves. We work together to ensure success and grow our business
- Care: We care for our customers and restaurant partners by understanding their needs. This care also extends to society at large, from ethical choices to environmental initiatives
Company HQ
Eastern Docklands, Amsterdam, Netherlands
Articles
Leadership
Jitse Groen
(CEO)Originally the founder of Takeaway.com, prior to the company's 2020 merger with Just Eat. Previously served as CEO for GRIB BV.
Diversity, Equity & Inclusion at Just Eat Takeaway.com
- With a global presence in 17 markets and employees from over 100 nationalities, our inclusive company culture is central to everything we do and we are comÂmitÂted to livÂing our valÂues to creÂate a place in which everyone feels they truÂly belong.
- We want to encourage everyone to step into each other's world and to embrace new perspectives, continue to inspire innovation and, ultimately, to gain valuable insights that creates a sense of belonging and help grow our global business.
- ​​​​​​​Our Communities are the heart of our culture. They are employee-led advocacy groups supported by company resources and budget, driving inclusion and diversity through collaboration on internal communications, organising and sponsoring events, and empowering allyship.
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