Educator Human Resources Generalist, Zen Educate
$59-66k
3 days a week in office
Education recruitment platform
Job no longer available
Education recruitment platform
201-500 employees
Job no longer available
$59-66k
3 days a week in office
201-500 employees
Company mission
To make a positive impact and bring about meaningful change within the education recruitment sector.
Role
Who you are
- The Right Background: Previous experience in an HR or administrative role is highly valued
- System & Template Mastery: Exceptional organizational skills with an ability to manage multiple moving parts, standard compliance processes, and administrative queues without losing attention to detail
- Communication & Delivery: Confident and clear communicator capable of leading presentations, field questions dynamically, and facilitating both online and in-person sessions for diverse audiences. Comfortable having difficult conversations with a high level of emotional intelligence while adhering to compliance
- Urgency & Problem Solving: A self-starter who excels at execution within a high-growth tech startup environment, viewing daily workflow challenges as opportunities to execute cleanly
- Mission-Driven: A deep, genuine passion for improving the U.S. education system and an unyielding commitment to keeping children safe
What the job involves
- Reports to: Head of Educator HR
- As an Educator HR Generalist at Zen Educate, you’ll step into an HR role that is genuinely different from most. Instead of just working behind the scenes, you will serve as a direct support system and trusted partner to thousands of Zen educators. In this role, you’ll have the autonomy to fully own your day-to-day work, while still being part of a closely-knit, collaborative team
- This position blends essential HR compliance with internal team support, all designed to ensure our educators are safe, prepared, and set up for success. If you are passionate about education, this role provides a direct pathway to supporting our educators, who in turn support our students. We truly believe that the more effective and supported our educators are, the more impactful they will be in the classroom
- HR Operations, Case Management & Compliance
- Active Case Management: Manage an active volume of educator queries through the HR inbox and phone line with high urgency, aiming for rapid resolution within established HR processes
- Employee Relations Escalations: Take ownership of initial employee relations workflows. Conduct thorough discovery, handle documentation, and process standard escalations efficiently. Documentation is an essential part of this role and must be prioritized
- Administration & Compliance Precision: Execute core administrative tasks—including information collection, unemployment claims, and garnishment processing—with strict template mastery and adherence to compliance standards
- System Tracking: Proactively update database systems, maintain detailed case logs, and ensure strict compliance protocols are hit across your assigned caseload
- Collaboration & Continuous Improvement
- Feedback Integration: Actively seek feedback on your performance from leadership and peers, leveraging it to optimize your daily operational workflow
- Cross-Team Communication: Maintain transparent, proactive communication with local Account Management teams to ensure immediate operational issues are resolved swiftly
Application process
- Round 1: Initial Screen (15 min) – An introductory call with a member of our Talent team to discuss your background and the role
- Round 2: Technical Interview & Presentation (60 min) – A deep dive into the role with two members of the Educator HR team. If you advance to this stage, you will receive an email briefing to prepare a short presentation for this session
- Round 3: Culture Alignment (30 min) – A conversation with a Zen team member to explore our shared values and team fit
Our take
With UK schools under immense financial pressure, Zen Educate is providing a smarter approach to education staffing. Recruitment in schools often relies on inefficient and expensive practices. Zen Educate is focused on tackling the pain points in the industry and providing a way to ensure schools get the best teachers possible.
It provides an online platform as an alternative to recruitment agencies, which is the only online platform accredited by the UK's Department of Education, helping schools fill staffing needs quickly and cost-effectively. Schools using the platform have reportedly saved 20-30% on supply cover costs.
On top of this, the company has also raised significant funding to support acquisitions in the UK and the US, plus the expansion of its operations and offering.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Aug 2025
$17.7m
SERIES B
May 2024
$37m
SERIES B
Total funding: $103.1m
Company benefits
- Macbook and tech equipment provided
- Regular "lunch 'n' learns" every month on a range of topics
- Investment in your professional development
- Regular socials
- Ownership in the company
- Pension scheme
- Health benefits (Zen pays 75% of premiums) including vision and dental
Company values
- Commit to the mission- We commit to our mission, our customers, and our teams. We work hard because we care more
- Choose greatness over comfort- Greatness and comfort rarely coexist. We seek greatness. We understand success takes grit & determination so we seek colleagues that possess it
- Act like an owner- We all take responsibility for driving the company forward and making it a success. If we see something that could be better, we fix it. We offer stock options to all employees
- Help each other be better- Every person at Zen is someone we can respect and learn from
- A culture of trust- We hire people who are great at their jobs and we let them get on with it while being there to lend a hand when needed
- Challenge the status quo- We take action when we can see opportunities for improvement. We are in it to make our customers' lives better and to fix a broken system
- Embrace learning over perfection- We make decisions quickly and we don't hesitate. We may disagree with a decision, but we support the team and the mission by committing to it. We embrace making unknowable mistakes and learning from them
Company HQ
HQ, London
Articles
Leadership
Slava Kremerman
(Co-Founder & CEO)Previously a member of the Leadership Team at Nutmeg a FS startup, they also worked at Barclays and Aon.
Oren Cohen
(Co-Founder & Chief Customer Officer)Ran the UK office of Optimizely, a Silicon Valley tech company. Prior to this, they worked at G-STAT and Intel.
Salary benchmarks
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Diversity, Equity & Inclusion at Zen Educate
- At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all
- We welcome applicants with diverse backgrounds and different experiences and perspectives — just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work
- We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team
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