Marketing Operations Associate, League
CA$70-75k
More information about location
4+ days a week in office
Consumer experience platform for healthcare
Be an early applicant
Consumer experience platform for healthcare
201-500 employees
Be an early applicant
CA$70-75k
More information about location
4+ days a week in office
201-500 employees
Company mission
To power next-generation healthcare experiences with a platform built to enable CX transformation.
Role
Who you are
- 1–3 years of experience in marketing operations, campaign management, or marketing technology support
- Experience with marketing automation platforms (e.g., Salesforce Marketing Cloud preferred)
- Basic understanding of data structures, segmentation logic, and campaign workflows
- Strong attention to detail with a focus on accuracy and quality control
- Analytical mindset with the ability to interpret campaign data and performance metrics
- Excellent communication and collaboration skills, with the ability to work cross-functionally
- Highly organized and able to manage multiple tasks in a fast-paced environment
- Familiarity with data privacy and compliance standards (CASL, GDPR)
- SQL or basic data querying skills are a plus
- Proficiency with JIRA or project management tools an asset
- We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you
What the job involves
- As an Associate, Marketing Operations, you will play a key role in enabling personalized, data-driven member communications and engagement at scale. This role supports the configuration and execution of marketing campaigns within League’s marketing automation ecosystem, ensuring the right message reaches the right member at the right time
- You will collaborate with cross-functional teams including Health Solutions, Data, Product, and Client Success, to translate marketing and client objectives into operational configurations within League’s MarTech stack. This includes managing audience segmentation, configuring campaigns, ensuring data accuracy, and supporting the deployment of automated member journeys
- This is a hands-on, detail-oriented role ideal for someone early in their marketing operations career who thrives at the intersection of technology and marketing, and who wants to make a measurable impact on health engagement outcomes.
- Creatively engage with AI to drive efficiency and accuracy of MarTech configurations
- Execute configuration and setup of member marketing campaigns, including email, push notifications, and in-app communications
- Support the Sr. Manager, Marketing Operations in building and maintaining standardized, scalable marketing automation frameworks
- Collaborate with internal teams to translate campaign briefs and engagement strategies into accurate and compliant MarTech setups
- Partner with Data and Engineering teams to ensure data models, attributes, and integrations are correctly structured for campaign use
- Conduct quality assurance (QA) and testing of campaigns, ensuring targeting accuracy, message logic, and trigger functionality
- Support troubleshooting and triaging of configuration or data-related issues within the marketing stack
- Document workflows, configurations, and processes to ensure knowledge sharing and repeatability
- Contribute to the continuous improvement of marketing setup standards and automation best practices
- Maintain compliance with data privacy laws (e.g., CASL, GDPR) and internal security protocols in all campaign configurations
- Security-related responsibilities:
- Compliance with Information Security Policies
- Ensure access management is performed in compliance with the employee's role and responsibilities
- Responsibility and accountability for executing League's policies and procedures within the department/ team
- Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations
Application process
- Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps
- You should receive a confirmation email after submitting your application
- A recruiter (not a computer) reviews all applications at League
- If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring
- The final step is an offer, which we hope you will accept!
- Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring
Our take
Health benefits are a top requirement for anyone seeking a new job in the US today, but classic one-size-fits-all plans are no longer regarded fit for service. League's platform - for payers, providers, consumer health businesses, and employees - connects all benefits in one HIPAA-compliant place, to enable all bodies involved with health benefits to provide better customer healthcare experiences.
League is already one of the bigger players in the employee wellness space, having capitalized on the recently accepted correlation between employee health and productivity to secure huge clients like Uber, Shopify and Unilever. The company has seen significant investment which will support the scaling of its platform-as-a-service offering, to position it as the leading digital infrastructure for an integrated health ecosystem.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2022
$95m
SERIES C
Jul 2018
$47.1m
SERIES B
Total funding: $171.1m
Company benefits
- Flexible medical and dental plans
- 401(k) and RRSP matching programs
- Health, lifestyle, learning and family spending accounts
- Employee stock option program (ESOP)
- Generous leaves (including parental and sabbatical)
- Flexible time off
Company HQ
Entertainment District, Toronto, ON
Leadership
Michael Serbinis
(CEO & Founder)Founder of DocSpace and Kobo. Experience as CEO for Three Angels Capital and Board Director for Vector Insitute, among other prominent business leadership roles.
Salary benchmarks
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