Sales Manager, Centerfield
$100-130k
OTE
$80-120k
BASE
+ Bi-annual performance bonuses
Customer acquisition enablement platform
Be an early applicant
Customer acquisition enablement platform
1001+ employees
Be an early applicant
$100-130k
OTE
$80-120k
BASE
+ Bi-annual performance bonuses
1001+ employees
Company mission
To provide client companies with super-powered customer acquisition tools, boosting sales, profitability, growth, and loyalty.
Role
Who you are
- 6+ years in account management or sales leadership, ideally within the transactional business space
- 4+ years of experience managing a sales team in a call center setting, preferably on-shore or near-shore
- Strong proficiency with CRM, Tableau, Looker, and Microsoft Suite
- Excellent communication, time management, and organizational skills
- Demonstrated ability to lead, inspire, and coach teams to exceed goals
- Strategic mindset with the ability to execute tactically
- Must reside in the Central or Eastern time zone
- Data analytics experience to inform account and sales strategy
- A background in remote team management and virtual leadership
What the job involves
- We are seeking an experienced, results-driven Sales Manager to lead our strategic residential accounts while managing a team of sales leaders and agents in our dynamic Jamaica call centers.
- This role blends relationship management, team leadership, and performance optimization — requiring a strategic thinker passionate about data, sales, and customer experience. Join a high-growth industry leader where your contributions directly impact success!
- Own and manage a portfolio of strategic residential accounts with a strong focus on relationship building, retention, and revenue expansion
- Identify cross-sell and upsell opportunities across each partner of responsibility
- Serve as a subject matter expert on our product offerings, platform, and sales processes
- Track KPIs to monitor business health, site performance, outlier performance, product trends, client satisfaction, and industry growth trends
- Lead and support a team of Jamaica-based sales leaders and agents in a dynamic call center environment
- Drive performance through daily/weekly team huddles, individual coaching, and real-time feedback
- Analyze sales metrics to identify trends, risks, and opportunities for improvement
- Ensure compliance with external (partner) and internal (Centerfield) quality standards
- Coordinate closely with Workforce Management (WFM), HR, Training, Compliance, and Sales Operations
- Monitor key metrics including attendance, productivity, quality, and compliance
- Ensure timely administrative execution, including sales reporting, training compliance, and CRM updates
- Stay current on residential and telecommunication changes and competitive trends to pivot strategy as needed
Our take
Centerfield supplies an owned and operated web sites and technology platform, Dugout, to automate end-to-end customer acquisition for personalized shopping experiences across business, insurance, residential, and eCommerce.
Specializing in customer acquisition, the company's system measures online interactions and click-to-call performance, tests and reports on customer experiences, and automates ad and bid optimization. Clients enjoy increases to activation rates and productivity, as well as access to new revenue.
Centrefield continues to bolster its offerings through smart acquisitions, that allow it to serve additional industries as it expands. The company has supported a range of different clients including household brands such as AT&T and Macy’s.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (1 round)
Jan 2017
$156m
GROWTH EQUITY VC
Total funding: $156m
Company benefits
- Semi-Annual Bonuses
- Family Planning Benefits
- $500 WFH Stipend
- Flexible PTO
- Company 401k Match
- Fitness Reimbursement
- Learning & Development
- Mental Health Support
- Health, Vision, and Dental Benefits
Company HQ
Playa Vista, Los Angeles, CA
Leadership
Brett Cravatt
(Co-CEO)They worked as an Attorney as Loeb & Loeb for a year before spending a decade as COO and CEO of Vendare and WebYES! respectively.
Jason Cohen
(Co-CEO)They started their career as a Sales Executive at DoubleClick before founding and exiting from several successful Performance Marketing companies.
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