Software Engineer, Hightouch
Control Plane
$180-260k
Plus equity compensation in the form of ISO options
Data solution for syncing customer data to business tools
Be an early applicant
Data solution for syncing customer data to business tools
201-500 employees
Be an early applicant
$180-260k
Plus equity compensation in the form of ISO options
201-500 employees
Company mission
To empower everyone to take action on their data.
Role
Who you are
- The ideal candidate will be comfortable diving deep into backend, distributed systems, and asynchronous workflows and think holistically about architecture, scalability, maintainability, and reliability
- We are also looking for someone with strong customer and product thinking and who feels comfortable writing and engaging with product specs
- We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above
- This is a senior role, but we focus on impact and potential for growth more than years of experience
What the job involves
- The Control Plane team focuses on building user-friendly but powerful tools and products for enterprises to efficiently onboard onto Hightouch and manage and scale their Hightouch deployments
- We’re looking to add a product-minded backend engineer to the team
- Roles, Permissions, and Access Control: We have a flexible and powerful access control framework that allows enterprise admins to configure the right level of permissions for different groups of users and teams within their company
- As Hightouch expands our product lines, the Control Plane team will also adapt and extend our access control capabilities to support that growth
- Change Management: When a customer’s underlying data model or data warehouse changes, this can have downstream impact on their Customer Studio schema, audiences, and other syncs and data pipelines
- What tools can we build for admins to better manage these types of changes at scale?
- Data Warehouse Performance and Costs: As customers continue to adopt Hightouch within their organizations and their usage of Hightouch grows, they’ll drive more warehouse activity and compute from Hightouch
- How can we help admins better understand and optimize warehouse performance and costs as a result of Hightouch activity?
Application process
- Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to architect backend and distributed systems, and alignment with Hightouch’s values
- Notably, we don’t do any programming interviews as we believe they are low signal to noise and aren’t a good evaluation mechanism
- Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
- System Design Screen [60m]: Designing a data processing feature end-to-end
- Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles
- System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical
Our take
The use of data integration software involves combining data from different sources to provide users with a unified view. Due to the growing need to combine several heterogeneous data sources, along with the rise of cloud computing, demand for effective data integration tools and services has been increasing.
While Fivetran is one of the most prominent platforms companies use to “extract, transform, and load” data into its warehouse, Hightouch does the opposite of that, what has become known as “reverse ETL.” For example, a company could use Fivetran to get the data into its warehouse and then use Hightouch to get the data from the warehouse and into Salesforce.
Hightouch serves a diverse range of clients, from B2B giants like Kong, Plaid, and Mattermost to B2C leaders like Nando's and Autotrader. With recent acquisitions including the product-led sales automation startup Workbase and the knowledge management startup Whatis, alongside an expanded partnership with Snowflake, Highlight continues to enhance its capabilities and provide seamless data activation for its growing customer base.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jul 2023
$38m
LATE VC
Nov 2021
$40m
SERIES B
Total funding: $92.2m
Company benefits
- Hub & Remote friendly: Join our global team, either remotely or in one of our four in-person hubs. For those near a hub, enjoy complimentary lunches on Tuesdays and Thursdays
- Flexible PTO: Downtime is just as important as on time and your teammates will support you while you relax and recharge
- Wellness: We offer wellness days each quarter
- Core benefits: For full-time US-based employees, we cover all health benefit premiums, 80% for dependents, and life insurance
- Parental leave: We value and support the family planning process. We provide up to 16 weeks for parents
- Professional development: We support employees for all learning resources needed to grow in their role (classes, books, conferences, etc)
- Connectivity: We offer a $50 per month cell-phone or wifi connectivity stipend to all employees
- Commuter: Commuter benefits of $50 are offered to both employees who come into the offices and to remote workers working outside of their home
Company values
- Forever hungry: We are hungry and ambitious. We celebrate our accomplishments, but we’re never fully satisfied. We’re always figuring out how to collectively push ourselves further and do more. If we think we can grow the company 5x this year, the first question should be “why not 10x?"
- Kindness: We want to create an environment where people feel actively welcomed, encouraged, and supported. People who aren’t kind aren’t tolerated— it’s just not worth it. We intrinsically believe in a deeper kindness as a core value, aside from its obvious benefits to the business
- Efficient execution: Speed matters. We don’t have time for endless deliberation– most decisions are two-way doors. Move fast, adapt quickly. We take inspiration from others and don’t innovate where we don’t need to. We communicate clearly because time is precious. We parallelize to the greatest extent possible
- Compassion: We listen to everyone and try to put ourselves in their shoes, regardless of our initial reaction to what they say. This applies to everyone– customers, prospects, partners, peers, etc
- Impact driven: Everyone should be intrinsically motivated by business impact. We minimize distractions and prioritize our time based on what’s actually impactful to the business. We value people at all levels based on their impact above anything else
- Raising the bar: We have high expectations for performance and believe in having exceptional talent in every position. We understand the value of great people. We look deeper than credentials, prioritize slope over y-intercept, and put in the hard work to find those that truly raise the bar
- Humility: We are humble. Listening is mission critical— we are open to others’ perspectives and ideas. No work is beneath us. We also believe that humility leads to foresight. If we are not grounded and open minded, we blind ourselves from key opportunities and risks in every aspect of business
Company HQ
Mission District, San Francisco, CA
Articles
Leadership
Tejas Manohar
(Co-Founder)A Software Engineer with experience in lead roles at Lottery.com and Segment. Co-founded Hightouch in 2019.
Josh Curl
(Co-Founder & CTO)Significant Software Engineering experience at Rancher Labs and Segment. Co-founded Deviceplane in 2019 before co-founding Hightouch.
Kashish Gupta
(Co-Founder)Experience as a Product Manager for LYNK in 2016. Founded Mama's Cookin' in 2015 before co-founding Hightouch in 2019.
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