Product Manager, Zoom
AI-powered Creation Tool
$87.6-186k
+ Bonus + Equity
Office located in San Jose, CA
Work platform for human connection
Be an early applicant
Work platform for human connection
1001+ employees
Be an early applicant
$87.6-186k
+ Bonus + Equity
Office located in San Jose, CA
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- Have a Bachelor’s with 2+ years of experience in internet or software product management; background in computer science, design, or related fields
- Able to communicate and collaborate effectively in English in a professional working environment
- Have deep user empathy and problem-solving skills, with the ability to identify core user needs and underlying problems
- Demonstrate ability to work cross-functionally and drive complex projects to execution
- Be self-motivated, resilient, and comfortable operating independently in an ever-changing environment
- Clear and structured thinker, capable of abstracting complex problems and delivering systematic, scalable solutions
- Have great interest in productivity tools and AI-powered products, with genuine passion for building next-generation collaboration experiences
- Proficiency in Chinese is highly preferred
What the job involves
- We are looking for a Product Manager to help define and build a core part of our next-generation, AI-powered collaborative productivity products
- This role centers on using AI to rethink workflows, elevate user experiences, and unlock new ways people create, collaborate, and make decisions at work
- With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse
- Each department mission is to deliver seamless and innovative communication solutions
- You will work closely with design, engineering, and cross-functional partners to explore ambiguous spaces, shape AI-assisted or AI-native product experiences, and translate emerging user needs into real-world solutions
- Owning the product strategy and roadmap for a core innovation module within an innovative collaboration platform, with a focus on on AI-enabled user experiences, workflow design, and long-term product impact
- Leading problem discovery by deeply understanding user scenarios, unmet needs, and behavioral patterns, and identify where AI can meaningfully improve or transform the experience
- Partnering closely with design and engineering to explore AI-assisted or AI-native solutions, driving experience design and iterative delivery from early concepts to launch
- Partnering closely with commercialization and sales teams to understand customer needs and support deal execution and customer success. Define and evolve product metrics and data frameworks to evaluate the effectiveness of AI features, including user adoption, engagement, quality, and outcomes
- Collaborating with commercialization, sales, and customer-facing teams to understand customer expectations around AI capabilities and support successful adoption in real workflows
- Refining and evolving product solutions by staying close to advances in AI technologies and applying them pragmatically to strengthen product differentiation and innovation velocity
Application process
- End Date: March 13, 2026
- At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
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