Senior User Experience Researcher, Autodesk

• The User Experience Researcher at Autodesk is a relentless customer advocate, possesses a passion for human-centered design, and has a track record of executing impactful research with cross-functional teams
• 4-5+ years of professional research experience
• Strong track record of qualitative results impacting product development
• Up-to-date toolkit of research methods, including experience with effective use of AI to progress research practices
• Ability to collaborate with a wide set of stakeholders including designers, product managers, and software developers
• Ability to execute in a fast-paced, agile environment
• Excellent communication skills, with the ability to distill complex ideas to their essence
• Demonstrated inquisitive mind and empathy for customers
• Value for collaboration and bringing your team along with you
• Eagerness to work in the complex and derive simple valuable solutions

Desirable

• Our Experience Researchers leverage a variety of research methods and work in lockstep with their teams to envision, validate, and ship high-quality experiences our customers will love. The role will require sharp research and communication skills, and a collaborative mind-set to work closely with different product teams
• Proactively leading, planning, and executing customer research to enable design and product teams to “build the thing right”
• Employing a range of research methods, including usability studies, customer interviews and contextual inquiry, and quantitative methods such as A/B testing, customer surveys and usage analytics
• Communicating and presenting research findings and insights in a clear and compelling way
• Facilitating empathy and synthesis workshops with project teams and stakeholders to ensure that findings and insights are translated into actionable product improvements
• Partnering with other researchers on our team and with the broader research community at Autodesk to share and evangelize research findings, collaborate on projects to understand our customers’ end-to-end journey
• Coordination with adjacent teams such as our Service Design/ Journey Management team for effective cataloging and application of insights
• Analytical advisor role that requires understanding of the theories and concepts of a discipline and the ability to apply best practices
• A common career stabilization point (AKA the “full-contributor” level) for Professional roles
• Require knowledge and experience such that the incumbent can understand the full range of relevant principles, practices, and practical applications within their discipline
• Solve complex problems of diverse scope by taking a new perspective on existing solutions and applying knowledge of best practices in practical situations
• Use data analysis, judgment, and interpretation to select the right course of action
• Apply creativity in recommending variations in approach
• “Connect the dots” of assignments to the bigger picture
• May lead projects or key elements within a broader project
• May also have accountability for leading and improving on-going processes
• Build effective relationships with more senior practitioners and peers, and build a network of external peers
• Work independently, with close guidance given at critical points
• May begin to act as a mentor or resource for colleagues with less experience

• When reviewing applicants, we are giving priority to those who have included a cover letter. In your cover letter, please tell us more about your research experience, why your skills are a good fit for the role, and why you are passionate about working at Autodesk