Software Engineering Senior Manager, Metropolis
Customer Experience
$230-260k
Autonomous commerce platform for urban mobility
Be an early applicant
Autonomous commerce platform for urban mobility
21-100 employees
Be an early applicant
$230-260k
21-100 employees
Company mission
To disrupt traditional city infrastructure to empower the future of urban mobility.
Role
Who you are
- The ideal candidate will have a product-oriented mindset with a passion for technology and customer satisfaction
- 5+ years of Management experience and 10+ years software development experience building customer centric applications and products
- Experience scaling and supporting 10+ person teams and building strong bench of senior individual contributors
- Experience in successfully executing/landing initiatives with strategic business impact
- Track record of successful cross-functional collaboration while building customer solutions in B2C and B2B settings
- Proven track record of designing and delivering large-scale distributed systems and software products in high volume consumer facing applications
- Excellent written and verbal communication skills with a proven ability to present complex information in a clear and concise manner to a variety of audiences
- Preferred local to New York City, Seattle or Los Angeles area
Desirable
- Previous experience working inside innovative, high-growth environments
- Comfort operating in an environment with high levels of ambiguity
- Experience with influencing open-source community or industry groups
- Experience with leveraging AI technology to streamline engineering activities
What the job involves
- We are looking for a Senior Manager to lead one of our Customer Experience application development teams through the next step function growth phase
- As an engineering leader, you will be driving the future of Metropolis products forward, contributing to a vision and strategy that enables us to build top notch customer experiences
- This individual will not only inspire and motivate their team but also shape strong engineering culture across distributed locations
- This leader will play a critical role in the company's success by ensuring that software development efforts are aligned with customer needs and contribute to the company's overall growth and profitability
- In this role, you will work closely with leads across Product Management, Software Engineering, Data Science and User Research to identify and build products that impact the everyday experience of millions of people
- This is a unique opportunity to build an end-to-end mobility platform, that supports high throughput locations, aviation, fleet management and other use cases impacting the everyday experience of millions of people
- If you are energized by the mission to empower our customers to harness time through remarkable mobility products, this role is for you
- We operate in a fast-paced, challenging, and fun environment
- We work together as one team to deliver on our commitments
- We challenge the status quo every day, internally and externally
- In close partnership with Product Management, execute on muti-year vision and strategy for developing customer facing Product offerings at Metropolis
- Establish the processes needed to achieve operational excellence in system reliability while enabling rapid experimentation and data-informed decisions
- Be a great coach to bring the best out of your engineering team
- Be a key driver of hiring top talent and setting the culture with Metropolis Engineering
- Foster collaborative environment where best product and technical ideas are nurtured and come to life
- Manage the delivery of high-impact workflow, dashboard and data visualization applications
- Contribute to improving customer-oriented mindset competency across Metropolis
Our take
Driven by computer vision and AI technology, Metropolis offers a seamless parking and checkout experience by turning cars into wallets. This eliminates the need for physical tickets and pay machines, allowing property owners to maximise the financial performance of their parking assets and offer a modern service to customers.
Metropolis aims to revolutionise parking by integrating future mobility solutions, such as autonomous vehicle deployment, charging stations, and eVTOL infrastructure. Its approach includes dynamic pricing to optimise revenue during demand surges.
Co-founded by Alex Israel, a former ParkMe founder, the company has expanded rapidly following a $167M Series B fundraise and partnerships with Premier Parking and Uber. The company's recent acquisition of SP Plus Corporation, funded by a $1.8 billion investment, positions it as a leader in AI-driven mobility solutions. As a pioneer in its category, Metropolis continues to push the boundaries of parking and mobility technology.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2023
$1.1bn
SERIES C
Jun 2022
$167m
SERIES B
Total funding: $1.3bn
Company benefits
- Equity options - We offer ownership opportunities through stock options
- Wellness benefits - A wellness program designed to support a variety of needs
- Health insurance - We subsidise high-quality health insurance coverage for full-time and hourly employees
- We subsidize high-quality health insurance coverage for full-time and hourly employees
- 401(k) match - Plan for your future with a 4% company match
- Parental leave - Receive support prior to, during leave, and as you transition back to work
- Time off - Unlimited PTO for salaried employees, and a generous PTO package for our hourly employees
- Paid holidays - We observe major holidays with company-wide closures, and double hourly rates for those who work
- Hybrid environment - Magic happens face to face, but we support a flexible working model
Company values
- We are innovators - Revolutionising an industry is not for the timid. We challenge the status quo and build remarkable products and services for the real world. We have the conviction to disrupt and drive innovation. We move fast and know that excellence is only achieved through agility and iteration
- We are owners - Progress is not inevitable; it must be forged by vision, determination, and a bias for action. We take ownership because there is no other room. We own our actions – we do what we say, we say what we do, and strive to be worthy of compliment in all things, big and small
- We are leaders - We are a product-led technology company – leading while others follow. We work in different cities and in different roles but we are all on one team. We value our diversity and challenge each other out of principle and with respect. We demand excellence in ourselves and of one another. We are building the future together and we’re just getting started
Company HQ
Downtown, Santa Monica, CA
Articles
Leadership
Alexander Israel
(CEO)Former Vice President & General Manager at INRIX. Co-founder and former COO at ParkMe. BA in Business & Economics at University of Puget Sound.
Travis Kell
(CFO)Former Senior Vice President at Winton Group. Previously Director of Hedge Fund Solutions at BlackRock. BA in Business at University of Puget Sound.
Courtney Fukuda
(Chief of Staff)Formerly hedge fund solutions group at BlackRock. Managed senior relationships with sovereign wealth fund, central banks and other major institutional investors. BA in Economics at Yale University.
Peter Fisher
(CCO)Formerly growth equity Investor at Transamerica Investment Management, BA in Political Science at Boston College.
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