Inside Sales Consultant, Hear.com

Salary not provided

Guaranteed base rate of $26.80 per hour plus uncapped commission. Average earnings in the first year are $70K; top performers earn $100K+

Salesforce

Junior and Mid level

Miami

The world's leading online provider of hearing aids

Job no longer available

The world's leading online provider of hearing aids

501-1000 employees

HealthcareB2CRetailPersonal healthMedTech

Job no longer available

Salary not provided

Guaranteed base rate of $26.80 per hour plus uncapped commission. Average earnings in the first year are $70K; top performers earn $100K+

Salesforce

Junior and Mid level

Miami

501-1000 employees

HealthcareB2CRetailPersonal healthMedTech

Company mission

To advance hearing care and deliver the magic of hearing.

Job

Company

Role

Who you are

Amazing People Skills: Genuine empathy and the ability to connect with customers instantly
Consultative Magic: Talent for asking the right questions and matching customers with perfect solutions 🪄
Resilient Positivity: Ability to bring energy and enthusiasm to every conversation (#positivevibesonly)
Problem-Solving Prowess: Creative thinking to overcome objections and find the right path for each customer
Adaptable Approach: Experience in different customer-facing roles that taught you how to connect with all types of people
Experience That Counts: 2+ years in consultative sales, customer service, or phone-based roles where you've helped people solve problems
Genuine Empathy: A natural ability to understand and connect with customers. Our top performers genuinely care about improving customers' lives — not just their own success. The more you care ❤️, the more you'll thrive
Tech Comfort: Familiarity with CRMs (we use Salesforce) and basic digital tools
Clear Communication: Knack for explaining things in simple, relatable ways that make customers go "Aha!"
Dedicated, Private Home Office Setup: Reliable internet (100Mbps+ download, 20Mbps+ upload) and ability to hardwire. We’ll provide the necessary equipment (laptop, monitor, keyboard, mouse, ethernet cable, etc.) 💻

What the job involves

Connect with Customers: Handle a high volume of calls 📞 to warm, pre-qualified leads (#nocoldcalling) to understand each person's unique hearing needs
Match People to Solutions: Use your consultative superpowers to recommend the perfect hearing care options
Schedule Success: Coordinate appointments between customers and our network of awesome partner providers 👩🏼‍⚕️
Be a Hearing Journey Guide: Support customers throughout their 45-day trial period, ensuring they're thrilled with their new hearing experience

Our take

In the US, significant financial and social obstacles still hinder access to hearing aids for many individuals. Hear.com, formerly known as Audibene, stands as a manufacturer and MedTech company in the field of hearing aids. Collaborating with individuals and insurance providers, Hear.com is dedicated to delivering high-quality hearing care with unparalleled accessibility.

Since its inception in 2012, Hear.com has been at the forefront of adopting a digital-first approach within the industry. Partnering with prominent health insurance companies like Molina Health and CENTENE, Hear.com offers tailored and boutique care, crafted around each patient's specific needs. Whether guiding customers digitally or in person, the company ensures a seamless journey through the process of acquiring hearing aids. Notably, Hear.com's Horizon AXZ hearing aids represent a groundbreaking collaboration between audiologists and engineers, leveraging data from millions of hearing consultations.

The impact of Hear.com extends beyond older demographics, benefiting younger and more active individuals experiencing hearing loss. Following its IPO in 2021, the company has expanded its reach across all 50 states, earning recognition with two Innovation Awards from the Business Intelligence Group in 2023.

Steph

Company Specialist at Welcome to the Jungle

Insights

-8% employee growth in 12 months

Glassdoor (3.9)

Trustpilot (4.5)

Company

Company HQ

Coral Gables Section, Coral Gables, FL

Leadership

Paul Crusius

(Co-Founder & CEO)

Former Managing Director of Vom Fels GmbH, Project Leader at Boston Consulting Group, Summer Analyst at Merrill Lynch and DiamondCluster International.

Marco Vietor

(Co-Founder)

Co-Founder at Brain Capital GmbH. Previous Managing Director at solutionAct, Assistant Consultant at Bain & Company and Summer Analyst at Boston Consultant Group.

Salary benchmarks

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