Senior Revenue Operations Manager, Kit (Formerly ConvertKit)

• You're a systems thinker who thrives on bringing order to complexity
• Data is your north star, but you know how to translate insights into action
• You're an expert in HubSpot and understand that technology is only as good as the processes and people behind it
• Deep expertise with HubSpot, including administration, customization, workflow automation, and optimization across Sales Hub, Marketing Hub, and Service Hub
• Strong proficiency with data analysis and visualization tools such as Excel/Google Sheets, Omni, or similar BI platforms
• Experience with revenue tech stack tools such as Gong (conversation intelligence), Intercom (customer communication), and other sales/marketing platforms
• Understanding of revenue metrics and operations fundamentals — from lead scoring and qualification to pipeline velocity to customer acquisition cost to expansion revenue
• Ability to translate complex data into clear insights and actionable recommendations, with strong business acumen to understand how operational decisions impact revenue outcomes
• Clear and concise communication skills, able to explain technical concepts to non-technical stakeholders and drive alignment across diverse teams
• Managing and optimizing HubSpot at scale, including data hygiene, workflow automation, integration management, and custom reporting
• Building dashboards and reports that enable data-driven decision-making for sales, marketing, and leadership teams
• Working in environments with both product-led growth and sales-led growth motions, understanding the operational nuances of each
• Leading cross-functional projects that improved operational efficiency, data accuracy, or revenue predictability
• Working in high-growth SaaS or subscription businesses where you've had to build or scale revenue operations processes
• Championing solutions that demonstrated measurable impact on revenue metrics or operational efficiency
• High agency and ability to work independently while collaborating effectively with stakeholders across the organization
• Systems thinking mindset — you naturally see how pieces connect and can architect solutions that scale
• Strong interest in AI and eagerness to experiment with tools that make revenue operations more efficient and effective
• Comfort with ambiguity and the ability to bring structure to undefined problems — you're building something new here
• Detail-oriented with a commitment to data accuracy, while maintaining perspective on the big picture
• Embraces learning with growth mindset and demonstrated ability to master new tools and processes quickly
• If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply

Desirable

• We're looking for a Senior Revenue Operations Manager to build the systems, processes, and insights that enable our go-to-market teams to operate efficiently and drive predictable revenue growth across product tiers as we grow from $50 to $100M ARR
• You will be Kit's first dedicated Revenue Operations hire, establishing the foundation for how we operate as we scale
• You combine analytical rigor with practical execution and cross-functional influence
• You partner closely with Sales, Marketing, Finance, and Customer Success to shape both the "what" and the "how." You thrive in ambiguity, take ownership, and elevate the teams around you
• You'll report to Dave Altarescu, Chief Revenue Officer, working as his strategic partner in driving operational excellence across our revenue functions
• You'll collaborate with our Sales & Migrations team (5 people), Marketing team (9 people), and Creator Growth and Deliverability team (11 people), as well as Product, CX, Kit Ads, Finance, and Data teams
• You'll also have access to a network of operators across Kit for support and knowledge-sharing, and will start with a peer onboarding buddy who will help you navigate our systems, data landscape, and company culture
• First Week: Dive into our HubSpot instance and revenue tech stack, including Gong, Intercom, QuotaPath, and Omni
• Understand our current CRM configuration, reporting infrastructure, and how data flows between systems
• Map our product-led and sales-led growth motions
• Take part in Get To Know You's to meet our distributed team and understand how revenue teams operate today
• First Month: Work through your personal onboarding plan
• Conduct a thorough audit of our revenue operations, identifying bottlenecks, gaps, and opportunities as we scale our sales-led growth motion
• Meet with stakeholders across Sales & Migrations, Marketing, Creator Growth and Deliverability, and Finance to understand their pain points and priorities
• Document current processes and quick wins
• Contribute to at least one process improvement or reporting enhancement
• First Six Months: Establish yourself as the go-to expert for revenue analytics across the Growth Org, using Hubspot as the centralized hub for tracking the customer funnel
• Work with the Marketing, Business Development and Sales teams to establish playbooks and optimize lead generation, routing, and attribution between PLG and sales-led motions
• Work with the Sales and Migration team to build sales dashboards that create momentum and support productivity
• Enable Creator Growth Managers to track and influence expansion opportunities, both through Creator Pro upsell and leveraging subscriber-tier thresholds
• Drive adoption of new workflows across teams
• Build trusted partnerships with revenue leaders
• Present insights and recommendations that influence strategic decisions about our go-to-market approach

• Deadline to Apply: January 31, 2026 at 5:00 AM UTC
• We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
• A phone screen with our recruiter
• Hiring manager interview with Dave, our Chief Revenue Officer
• Take-home assignment
• Panel interviews with cross-functional stakeholders