Account Manager, PlayStation
$125.8-188.6k
2+ days a week in office (San Mateo, CA)
Gaming and digital entertainment provider
Be an early applicant
Gaming and digital entertainment provider
1001+ employees
Be an early applicant
$125.8-188.6k
2+ days a week in office (San Mateo, CA)
1001+ employees
Company mission
To create a gaming experience without barriers that fits the needs of players of all abilities.
Role
Who you are
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or commensurate relevant experience
- 5+ years of experience in Sales, Account Management, Publisher Relations, or other relevant service-oriented roles that manage revenue
- Strong communication (verbal and written) and interpersonal skills
- Analytically minded with data experience
- Experience working in Video Gaming, Media, Entertainment, High-tech, or other associated verticals is a plus
What the job involves
- We are looking for an Account Manager, reporting to the Global Account Director within the Commercial Segment
- This individual will be the first point of contact and responsible for supporting the day-to-day business activity and overall health of the assigned partner(s)
- They will work internally across Sony Interactive Entertainment (SIE) and with external partner(s) to deliver agreed commercial and strategic objectives globally
- Own day-to-day business for assigned partner account(s), ensuring smooth operation and hand-off of operational needs through internal teams, ensuring overall health of the Partner is being addressed
- Develop and maintain comprehensive knowledge of all aspects of the Partner’s business, portfolio, and long-term strategic vision
- Identify business opportunities across Partner’s portfolio and live services
- Provide guidance and be a potential first point of partner contact for content pipeline and other operational or technical situations that impact the rhythm of the business
- Communicate business, platform, and policy updates to Partners
- Contribute to or create account/account segment reports, present data and insights to internal and external teams
- Execute external and internal business planning sessions to meet the needs of the Partner (JBRs, JBPs, Content Lifecycle Plans, Performance Reviews, Post-Mortems, and overall governance)
- Work as a collaborative team member within the Partner Commerce Team in establishing and executing Partner plans; understanding market dynamics, shifting consumer demands, and helping adjust priorities/account plans to meet future market needs
- Support SIE’s operating models, plans, and deliver against collective Partner/SIE annual KPIs
- Identify and deliver content suitable for specific platform activity and campaigns (PS Services, PS Direct, PS Stars, etc.)
- Be a team player with a focus on building internal and external relationships and excellent collaborative cross-functional collaboration skills and team mentality
- Assist with the facilitation of Partner’s participation at PlayStation PR/media events and B2B requests
- Participate in yearly budgeting and quarterly forecasting for the account set, helping to set expectations internally of the market, release slate, and overall status of the business
- Participate in and support joint business reviews, Monthly/Weekly team meetings, business performance reviews
- Input, monitor and track CRM progress through Salesforce
- Support Account and process documentation assigned by Global Account Director
Our take
Since the release of the PS1 in 1994, PlayStation has been a consistent leader in the video gaming market. Its consoles are iconic in the gaming community - Playstation has produced both the top-selling and fastest-selling console of all time - and the company is still pushing boundaries. Its current flagship - the PS5 - promises to revolutionize gaming, featuring new technology that will create improvements across the board.
As well as its consoles, PlayStation has also developed online services, connecting its users and giving them access to diversified media. A PlayStation can be used for a huge range of activities - from Netflix to guided workouts - which has led to the expansion of the company's audience over time and across generations.
PlayStation faces competition in its field from the likes of Microsoft, with its Xbox range, and PC gaming, which has been becoming more popular in recent years. Regardless, PlayStation shows no signs of slowing down. The upcoming implementation of in-game ads in free games looks to significantly increase revenue, and the wider PlayStation gaming experience also appears to be evolving from plans to launch live service games in upcoming years.
Steph
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Company benefits
- Private medical insurance
- Private dental insurance
- Flexible working policy (remote working, flexible hours)
- Free fruit every day in our offices
- On-site free gym (London & Liverpool)
- On-site subsidised cafés
- On-site bar (Thursdays & Fridays, London & Liverpool)
- Employee Assistance Programme
- Eye care assistance
- x2 volunteering days each year
- Group pension plan
- Discretionary bonus scheme
- Season ticket loans
- Life assurance
- Income protection
- 25 days holiday, plus Bank Holidays
- Discretionary days off over Christmas and summer
- Free giveaways of select first party products and services
- Discounts on PlayStation products
- Discounts on Sony products
- Access to other corporate discounts
Company HQ
East San Mateo, San Mateo, CA
Leadership
Jim Ryan
(CEO, not founder)Ryan joined Sony Interactive Entertainment Europe (SIEE) in 1994. Taking over as SIEE president in 2011, he later moved on to head of global sales and marketing at SIE in April 2016. Ryan has served as deputy president of SIE since January 2018, before being appointed CEO in February 2019.
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