Enterprise Account Executive, Wayfair
Hospitality
$68.4-76k
A global online homeware marketplace
Posted today
A global online homeware marketplace
1001+ employees
Posted today
$68.4-76k
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- Experience should include; designing and executing outbound book management strategies, a track record of achieving and exceeding key performance metrics, developing feedback loops to track KPIs, experience executing project plans with multiple stakeholders involved, strategy development and execution
- The individual must be self-motivated, goal-oriented, customer centric, team-oriented and must demonstrate the ability to thrive in a fast-paced environment
- 6-10+ years experience in Sales / Category Management / Sales Leadership, or Business Development - B2B preferred
- Demonstrated experience delivering against aggressive goals in a fast-paced, rapidly changing environment
- Ability to travel up to 10-12 times per year to attend industry specific events and/or in person client meetings
- Clear and structured communication (verbal and written)
- Ability to hit the ground running, self-starter
- Ability to manage and prioritize multiple initiatives, and to delegate tasks appropriately
- Innovative problem-solving skills – dissect and determine root causes of problems, and implement solution
- Experience with Client Relationship Management Systems (Salesforce a plus)
- Experience in the Hospitality industry, specifically with management companies and boutique spaces a plus
What the job involves
- Wayfair Professional is seeking an experienced Account Executive to own, nurture and grow an Enterprise book of business that is centered around Hospitality Procurement and Hospitality Property Management accounts
- In this role, you will directly manage 1 Enterprise Development Manager (EDM) and be responsible for the continued growth of an Enterprise level book of business
- Nurture and develop enterprise level accounts, growing book of business to 10+ $1M accounts
- Manage existing accounts, developing and executing account strategies, and ensuring customer satisfaction by performing a top down sales approach
- Lead the sales process through opportunity pipeline management, create tailored proposals to address client needs, establish contract and rebate programs to lock in programmatic sales
- Leverage data to drive strategic sales decisions (proactive outreach, profitability, wallet penetration)
- Establish strong relationships and ensure customer satisfaction by prospecting, networking (including attending trade shows, customer visits, etc.) and maintain communication at the executive level
- Collaborate and coach EDM for upsell and cross-sell opportunities
- Partner with cross functional teams like Design, Large Projects/Project Management, Marketing, Sales Tech, and Category by providing feedback to deliver the right value to our customers
- Make sure their pod is up to date on industry trends, product knowledge and enhancing their sales processes for greater efficiency
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
-14% employee growth in 12 months
Company
Company values
- Relentless Customer Focus: Delivering an exceptional customer experience drives everything we do. We invest in understanding our customers and partners. We are all in customer service
- Deliver Rsults With Agility: We prioritize work that drives long-term value. We execute with urgency, learn from failure, and nimbly pivot. The outcomes of our efforts are impactful, measurable results
- Use Good Judgement: We are bold and confident, never reckless. We make reasoned, calculated decisions based on data, critical thinking, and pattern recognition
- Build the Best Team: We lead by setting the bar high, articulating clear goals, and diving deep. We hire, develop, and leverage only the best. Our leaders continually reevaluate and strengthen their teams and do not shy away from hard decisions. We expect and demonstrate excellence
- Collaborate Effectively: We invest in cross-functional global partnerships that maximize impact and minimize duplication. We prize collaboration in all interactions – with our teammates, stakeholders, and suppliers. We disagree, align, and commit. Effectiveness and efficiency in collaboration are required.
- Respect Others: We earn and show respect, treating our teammates and partners with empathy and inclusion. We presume good intent while prioritizing impact. We balance confidence and candor with humility and kindness.
- Be an Owner: We are Wayfair first. We act on what’s best for the company, ahead of team or individual goals. We spend every dollar as if it is our own. We take pride in Wayfair’s success while planning the next win. We always think long-term
- Innovate & Improve: We are not limited by precedent. We boldly challenge the norm. We continually identify opportunities to innovate, improve, and simplify. We value incremental improvements, but we also look for game-changing breakthroughs.
- Adapt & Grow: We value adaptability and self-reflection. We find opportunity in every change, experience, and mistake. We are committed to continuous self-improvement.
Company HQ
Prudential / St. Botolph, Boston, MA
Articles
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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